Ardeliza

Ardeliza

Joined Member # 5180875
0 Posts 0 Replies 291 Reputation

Thank you for your response. I have looked at the link before I contacted support and after the link was forwarded to me. As I have originally indicated (see screenshot) there is no KM/KVM option available. Instead of the KVM icon displayed on the link, mine shows "Seamless" which does nothing except display the primary and secondary monitors/computers. Please let me know if you have any questions.

8 Replies 4,596 Views

Thank you for your response. I have tried various guides before contacting support. Perhaps I did not make my question clear. Both monitors are showing up on the primary device. That is the extent of it. In other words, all I see is the application settings showing the monitor icons (identifying the primary and secondary computers). I would like to access the secondary computer and "seamlessly" work on it from the primary device. Please direct me to the guide page(s) and/or let me know if you

8 Replies 4,596 Views

I have installed Multiplicity (version 3.57 Build 00103.km) in two computers and have successfully tested the secondary computer for connectivity. (Both computers have Windows 10 OS.) However, I am unable to access and control the secondary computer, in other words, the secondary device is not showing up in the primary one. Only the Multiplicity wi <span

8 Replies 4,596 Views

Thank you for all your help. As you suggested, I have been trying to update my Windows to no success. Please close this request/ticket. I will contact you if/when I succeed to upgrade but still encounter problems with Cursor FX.

12 Replies 12,009 Views

1) Regarding your suggestion for settings, this is exactly what I have been doing (see my original post/question). 2) Strange that my computer setting shows that everything is up to date. I will try to "force" any updates.

12 Replies 12,009 Views

1) Windows version 1803 (OS Build 17134.1184) 2) Cannot find info on Cursor FX, but just purchased it on 04/10/20 and downloaded the software directly from your site (and downloaded/installed it again today - 04/16/20). 3) Monitor is set at 1920 x 1080; scaling automatically set at 100 - 500 and Text/apps size at 125%. Please that when I changed the size to 150%, the cursor gets larger. However, everything else gets larger, too (texts, browsers, applications, etc.) In th

12 Replies 12,009 Views

Thank you for your response. I have previously tried this approach. Having failed, I posted my question for support. Nevertheless, after receiving your suggestion, I decided to try the steps again. Just to be sure I did not miss anything, I tried the steps (a total of three times). Each time, I either restarted my device; or shut it down. I also tried changing/using various cursors. Still no go. I really love your software and would very much like to make it work. I certainly hope to re

12 Replies 12,009 Views