The_Gear

Reply to Hangs at exit after clicking the button to exit to windows in Ashes Bugs and Ideas AshesoftheSingularity Forums

Can you go through our guide here: https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/530/175/general-ashes-of-the-singularity-troubleshooting

Reply to Graphical Bug in Ashes Bugs and Ideas AshesoftheSingularity Forums

Can you download and run the tool below: http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe Then attach the .zip that's created and send it in with a ticket to support. With your ticket, if you could also link to this forum post, it would be most helpful: https://esupport.stardock.com/index.php?/Tickets

Reply to Advanced Factory identity crisis in Ashes Bugs and Ideas AshesoftheSingularity Forums

I've sent this internally, thank you!

Reply to DPC watchdog error in Ashes Bugs and Ideas AshesoftheSingularity Forums

Can you download and run the tool below: http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe Then attach the .zip that's created and send it in with a ticket to support. With your ticket, if you could also link to this forum post, it would be most helpful: https://esupport.stardock.com/index.php?/Tickets

Reply to Movement pathing broken when game speed set to "Slower"? in Ashes Bugs and Ideas Stardock Forums

Thank you for the video link. I've sent it internally to the developers.

Reply to How do you exclude the desktop from being blurred/dimmed? in WindowFX Stardock Forums

I would check all your open windows. Maybe even click the hide all windows button on the taskbar.

Reply to Founder's Badge in Ashes Support Stardock Forums

[quote who="Qyth" reply="6" id="3597523"] For some reason, my GalCiv III and ashes badges do not show up, but they do show up on the stardock forums. [/quote] Your GC3 badge shows up but your Ashes purchase is not on your account.

Reply to Crossfire not working? in Ashes Support AshesoftheSingularity Forums

At this time SLI/Crossfire is not available. The build in the article is not available yet to current players.

Reply to Tooltip is still flashing and still can't build orbitals in Ashes Support Stardock Forums

Can you download and run the tool below: http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe Then attach the .zip that's created and send it in with a ticket to support. With your ticket, if you could also link to this forum post, it would be most helpful: https://esupport.stardock.com/index.php?/Tickets

Reply to Official Sins Avatars! in Sins of a Solar Empire Stardock Forums

[quote who="Blair Fraser" reply="91" id="3597335"] I fixed all the broken links, sorry about that! [/quote] You necromancer you ;)

Reply to Windows 8 Fences Slow to Startup in Fences Stardock Forums

Feel free to contact us: https://esupport.stardock.com/index.php?/Tickets/Submit

Reply to How do you exclude the desktop from being blurred/dimmed? in WindowFX Stardock Forums

Are you using the latest version, WindowFX 6?

Reply to How to enable SLI for DX11 or DX12 client? in Ashes Support Stardock Forums

At this time SLI/Crossfire is not available. The build in the article is not available yet to current players. :)

Reply to v2.13 in Fences Stardock Forums

Sorry to hear you're experiencing this problem. Can you download and run the tool below: http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe Then attach the .zip that's created and send it in with a ticket to support. With your ticket, if you could also link to this forum post, it would be most helpful: <a href="https://esupport.stardock.com/index.php?/Tickets/Subm

Reply to Where is my founder's badge? in Ashes of the Singularity Founders AshesoftheSingularity Forums

[quote quoting="post"] I purchased the higher end founder's pack, and have it activated on steam so i know its valid. On the forum, I dont have a badge for it? How do i link it up? [/quote] Log in under your Reksy account and it should show.

Reply to Known Issues & Unimplemented Features in Ashes of the Singularity Stardock Forums

I believe it may be more of a Steam issue if its showing you could purchase it. As long as you had it in your library you're all set.

Reply to Movement pathing broken when game speed set to "Slower"? in Ashes Bugs and Ideas AshesoftheSingularity Forums

Does this continue after the most recent update yesterday?

Reply to Very slow in Ashes Bugs and Ideas AshesoftheSingularity Forums

[quote who="mikefacciola" reply="4" id="3596620"] My benchmark was 90FPS, and was great prior to the latest patch. So Ill just keep trying back until its fixed. Still got a lot of hype. Alot of stuff is going to change in the coming months so its no big deal. [/quote] Are you still having issues after yesterdays patch?

Reply to Problems - Windows 10 in Fences Stardock Forums

The problem being you don't see the beta?

Reply to Where is my founder's badge? in Ashes of the Singularity Founders AshesoftheSingularity Forums

Rekzer - I'm sending this internally to get looked at. Qyth - I don't see Ashes on your account under this username. You can PM me the email used, most likely your Paypal, and we'll go from there.

Reply to Steam Launch in Ashes of the Singularity AshesoftheSingularity Forums

Thank you for the feedback :)

Reply to Founder's Badge in Ashes Support AshesoftheSingularity Forums

JHSPerc - I don't see Ashes on your Stardock account. Your GC3 Badge should show on the regular Stardock forums or the GC3 forums.

Reply to Game doen`t start in Ashes of the Singularity AshesoftheSingularity Forums

Can you download and run the tool below: http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe Then attach the .zip that's created and send it in with a ticket to support. With your ticket, if you could also link to this forum post, it would be most helpful: https://esupport.stardock.com/index.php?/Tickets

Reply to Tooltip is still flashing and still can't build orbitals in Ashes Support AshesoftheSingularity Forums

Do you want to post a screenshot of what was happening?

Reply to found a bug in Ashes Support AshesoftheSingularity Forums

To save you from reinstalling again, you can change this setting in your settings.ini file located here: C:\Users\YOUR_USERNAME\Documents\My Games\Ashes of the Singularity Change the 0 to 1, or vice versa.