Definitely seeing something in these logs, and this is definitely strange. Thanks again for sending the logs Looks like the system is switching to a configuration of 640x480, and things are going haywire then. Will have to work to recreate on our side. Hope to get to the bottom of this
Hi Aylwyn, this is some serious visual carnage! Thank you for the video upload. I'm a little confused, so, some questions to help clear this up if you could. You're stating that you're a long time customer, however you're only citing that only now have a whole bunch of visual issues have cropped up (per your video), while also stating that it occurs on both new and old versions (v6.40 and v6.20). From the sound of it, this is a "rebuilt system from scratch" as well as you
Stardock Forums
Hi Ken, thanks for sharing this and for the video detail. This looks quite strange and have not heard of this. I'm wondering if you have other system enhancements installed that could be conflicting? We'd like to gather more data, if you would be able to help put together a report. (1) Please install the beta version below (2) Enable "Advanced Debug Logging". You can find this in "About" -> "Troubleshooting". (3) Reboot, so the change has effect (4) Reproduce
> I have a mismatch error. How do I correct this. Have you attempted to reinstall, and if so was this unsuccessful? (After reboot)
Stardock Forums
Hey Jeffis, newsch, sorry about having dropped this, the team was taking care of other tasks. Good news, we've been able to add a considerable amount of debug logging around this topic of icon position changes, to hopefully help us get to the bottom of what's going on. Please give the new build an install at https://www.dropbox.co
Update @asanidar, new beta build is ready at https://www.dropbox.com/scl/fi/3yesbjb58xmwy8yyn4i4f/Fences6_6.4.0.1-j108-Setup.exe?rlkey=ufu1yu5i85elo27ucioia3od8&st=j1d2qmlp&dl=1, and includes the latest debug logging. Please give it an install and it'll track considerably more info about icon moves, which will hopefully h
Hi sakodockadmin, the new build is ready for testing. v6.40 beta is available via Object Desktop Manager, your My Products download page, or here at this link: https://www.dropbox.com/scl/fi/3yesbjb58xmwy8yyn4i4f/Fences6_6.4.0.1-j108-Setup.exe?rlkey=ufu1yu5i85elo27ucioia3od8&st=j1d2qmlp&dl=1 Thanks for letting us know</
Hi Pelaird, Thanks for this report — indeed that scrollbar should not be showing. We fixed this in the version just released to beta, v6.40. Thanks again for the report and let us know if you can confirm fixed 🙌
Ok. Yes, it should work with that. Please let us know your spacing so that we can reproduce.
While this shouldn't be an issue and we're not able to reproduce, for functional's sake, I'll mention the spacing on this desktop is non-standard. The icons seem to be jammed up against one another. I recommend using About -> Troubleshooting -> Fix icon spacing to reset to Windows defaults. After doing this, I'm guessing this will no longer occur. If it does, please use the
Hi asanidar, We've added additional logging to an upcoming build that might help with this further. In the meantime, keep "Advanced logging" on from "Troubleshooting" in the About pane, and send a report if you see a problem. Thanks for the help
Hi sakodockadmin, good news! With the help of your debug data, I think we've been able to resolve this. Let us get together an installer and we'll get you a link for testing and verification. Thank you for your help and patience
Stardock Forums
Hi, can you share more about how you would want this to work, with examples?
Ok. Good to know. The advanced logging should hopefully capture some additional insight on at least "when" this shift occurs so we can help narrow it down. With that in hand, we should be able to add some additional logging around where it's occurring to help further narrow down. So, submit error log via "Troubleshooting → Create Error Package" whenever you do see it reoccur and we'll proceed. Thanks again
Hi sakodockadmin just an update, Looks like we've identified a shortcoming of the "swap monitors" data transformation that is likely causing this. We're looking in to it and hope to have something for you to test soon. Thank you!
Stardock Forums
Hi just to clarify — so do you need to change the wallpaper to fix the issue, or does just hitting F5 on desktop to refresh etc resolve? I ask as we’ve seen issues such as with Parallels where it will change the wallpaper to black, but in a way that doesn’t change right away. Likewise it sounds like the mouse both causes and relieves the issue but unclear. Thank you
Hi asanidar thanks for going into all this detail. It might take us a moment but we’d like to dig into this. We might need to figure out what kind of debug output we might want to put in to help track this down. No hypothesis yet from the team on what could be causing this so still working to figure out how to proceed. Sounds pretty infrequent, but one th
Right. Yes I think the concept might be, either an option to switch to single-click to toggle or an option to add a toggle icon up & down. Tbd on that. But, in good news, we did add ability to turn this off manually. In the upcoming-soon release: HKEY_CURRENT_USER\Software\Stardock\Fences\Settings "NoRescueGroupsFromUnderOtherGroups" = (DWORD) 1 For reference again, if the option were "Single Click toggles Roll Up / Down", that would be acceptable to ha
Agreed! Good stuff Team has long had the question of whether this has more utility than a close button (experimented with things like this). Thanks for bringing it back to the forefront. We'll have to reconsider this for future versions. Rollup is a pretty prominently used feature from what we understand. Alternatively of course, X'ing does make it easy for users to configure, which is critical as well, so, tradeoffs. We're pretty sensitive to adding visual load. One o
Hi johnangevine, correct, as basj shares this is how it works today. Like with Windows itself, all desktops have the same icons. We've considered evaluating a feature wherein you could link virtual desktops to different "pages", such as that if you change which "page" you're viewing while on a given desktop, it would remember that. Otherwise, there's not much of a way to move icons or groups from virtual desktop to virtual desktop, if each virtual desktop were to be a complete bl
Interesting. So, dropdown choice: Triggering: - Mouseover - Click to open - Click to toggle open/closed The double-click to turn feature on and off as a whole is an odd paradigm, but, it does seem to have a high convenience factor at time of configuration which is why it remains, vs just being a menu option. (It's not really *designed* to be toggled on and off frequently, though, people may.) In this scenario of the options above, "Click to toggl
Hi sakodockadmin, We'd love to take a look. Can you help us out by reproducing with advanced logging enabled, and uploading a report? First, we have a beta that does have some improvements on the multi-monitor front, so might want to install that first. You can get it here: https://www.dropbox.com/scl/fi/p6jmjdw17nzvesjp06ajy/Fences6_6
Hi Rob. Good to know. Hm. A followup question would be about desired behavior, given the reality of multiple needs being met. In this scenario, you'd be expanding a group so that it entirely covers another. In this situation, those covered ones would become inaccessible. Current versions specifically make it so that groups that are covered up are brought to the top so that they're not lost, as it has been a common complaint that when you cover one up with another accidentally, you can
From the looks of your screenshot by the way, it seems like you have color settings set for that specific group: "Paper & Punchline". I say this as the color showing in that picker does not match the color of that group. You can turn off tint by selecting "Paper & Punchline" from the dropdown that currently says "All groups", and disabling icon tint from there. <img src="https://cdn.stardock.us/forums/76/10/7610393/b408a3bc-8f50-4a38-9737-d6ea73fa7
Hi Ania73, can you please upload your settings, and our team can take a look? You can use About -> Troubleshooting -> Upload error report. I hope we can get this answered for you quickly.