andrew_

Forum Bug Thread in WinCustomize Site Issues WinCustomize Forums

While we would like to hope that the code we write is solid as a rock and has zero flaws, we know that just isnt the case 100% of the time. While the forums continue to grow and we continue to add features and expand upon existing features, a bug here or there might pop up. Please use this post for reporting problems you are facing, or issues you notice with our new forums. Rest assured, a Stardock rep will be monitoring this post and helping out as much as possible. With your help,

Reply to Suggestions for new forums in WinCustomize Site Issues WinCustomize Forums

Good call. I'll create a sticky in Site Issues for that.

Reply to Trying to create a Metaverse Character in Metaverse GalCiv2 Forums

The eternal 'processing data' issue is due to the user trying to browse the site with either an outdated version of firefox, or Opera. If you are using IE make sure you are allowing cookies and javascript to run normally.

Reply to Check it out I have lost all score. in Metaverse GalCiv2 Forums

Please provide us with a link.

Reply to Suggestions for new forums in WinCustomize Site Issues Stardock Forums

Fuzzy: exactly how long did you wait before you tested to see if the feature was working (or not)? There is a massive amount of data that has to be updated when you change that option, combined with server caching, it could be up to 20 minutes to see the full effect. Btw guys, this is a suggestions thread, not a bug thread

Reply to "Today" date in new forums does not differentiate months in WinCustomize Site Issues WinCustomize Forums

Haha thanks for the heads up. A minor oversight that I'll correct.

Reply to Unable to log onto forums in FF and IE in WinCustomize Site Issues WinCustomize Forums

Well from your last screenshot it looks like you're logged in ok. Is that correct?

Reply to Unable to log onto forums in FF and IE in WinCustomize Site Issues WinCustomize Forums

Come again? I don't understand...

Reply to Unable to log onto forums in FF and IE in WinCustomize Site Issues WinCustomize Forums

I've no idea what NoScript is. When I had mentioned a fresh install of Firefox, I should have included in that to either remove or completely disable anything that may have an effect on it. You could also try completely shutting down zone alarm as well.

Reply to empires in Metaverse GalCiv2 Forums

Go to http://metaverse.galciv2.com and login. Account Menu > Edit My Empire

Reply to Suggestions for new forums in WinCustomize Site Issues WinCustomize Forums

What we really need on every post is a link to 'recent posts'. I use 'recent posts' all the time but it's a load of clicks to get to it. It is, look at the bottom of the page.

Reply to Unable to log onto forums in FF and IE in WinCustomize Site Issues WinCustomize Forums

Po'Smedly, I'm sorry that you're having so many issues trying to work with the new forums. Try as I might (and I have others trying to break it) I just can't reproduce the issues you're having. It doesnt seem like the problems with browsing WC cease with the forums either, which would lead me to believe that you have something more serious going on, on your machine than just a cookie problem. I would reccomend uninstalling Firefox, SDCentral, and any other 3rd party browsing related applicati

Reply to Problem with line breaks when editing in Advanced Mode in WinCustomize Site Issues WinCustomize Forums

We're working on getting the SDC browser pointed at the new forum codebase. When that happens, the issues you're having with the line breaks will be resolved. I can't say for sure when we'll make this transition, but we are aiming for mid-week this week.

Reply to Forum Search Problem in WinCustomize Site Issues WinCustomize Forums

We're having internal issues today, and not sure when we'll be able to resolve them. It has to do with how we publish code to the website, and related to an outtage we had at our main office. It may be some time until the fix for this issue is published to the website.

Reply to New Forums on WinCustomize.com! in WinCustomize News WinCustomize Forums

I can't reproduce the problem, but i'll keep an eye out for it.

Reply to Suggestions for new forums in WinCustomize Site Issues Stardock Forums

I have another question about the timestamp issue (I know it's beating a dead horse) but would it be possible to allow the users to select their time zone so the timestamp will be correct for each user, or would that be too much modding? Keep crusading for this and it might get implemented. The more people cry out for these kinds of features,

Reply to New Forums on WinCustomize.com! in WinCustomize News GalCiv2 Forums

Jafo, as per usual please reply with the browser you used, the browser version and whether or not you were using advanced mode. I'll also need the link to the post you were attempting to reply to.

Reply to The New forums have arrived! in GalCiv II News GalCiv2 Forums

Please reply with a link to the post you were trying to reply to, and the post that your reply was sent to.

Reply to New Forums on WinCustomize.com! in WinCustomize News WinCustomize Forums

thomassen, try as we might we cannot reproduce the same issue you are having. The cause of this (as best as we have been able to duplicate possible scenarios) is that *something* on your PC is causing the javascript on the page to behave incorrectly, or not at all. The only good news/result of your testing and situation is that it's going to allow us to write a little bit more elegant handling of the errors that you've seen. It was also suggested that I suggest to you, to try posting fro

Reply to New Forums on WinCustomize.com! in WinCustomize News WinCustomize Forums

Create post link works in all spots in the forums in Firefox for everyone here that I've had test it. Thanks for your work with the posting replies. Should help me track down the issue.

Reply to Suggestions for new forums in WinCustomize Site Issues WinCustomize Forums

Thanks again for the comments. Like to know that people are enjoying them. At this point it's a matter of space. We had to push to get the topic 'lines' at the height they are now, and I'm not sure it would go over well to increase those even more to fit in Post Titles. At this stage of the game, its not something I would plan on seeing soon. Please do keep the suggestions coming though. We are implementing a couple of them.

Reply to New Forums on WinCustomize.com! in WinCustomize News WinCustomize Forums

Ok, I'll have a look at that. We keep running across all these 'dependant' situations that we couldnt catch during testing.

Reply to Suggestions for new forums in WinCustomize Site Issues WinCustomize Forums

The mouse hover info is simply there as an extra. Consider that the old forums didnt display nearly as much information. We're giving you the post title and author (in the subforum view), last posted date, last posted by and as an added bonus, if you feel like waiting 1/10 of a second - the last posted/replied-to post title in the mouse hover. We wanted to go in the direction of the standard forum systems, but we didnt say we wanted to give up being slightly unique. I dig the pa

Reply to New Forums on WinCustomize.com! in WinCustomize News WinCustomize Forums

Well that's progress at least. I know how to trap that error a little sooner now. Do you have javascript disabled, sites blocked or some kind of app running that is interfering with javascript? I'm going to implement some error handling here, but my guess is that as soon as it's up, you're just going to get a friendly message about the post text being empty. (Just to clarify, for me, please answer these...) Does posting a new Post work? Does posting your reply

Reply to New Forums on WinCustomize.com! in WinCustomize News WinCustomize Forums

thomassen, I implemented some additional error handling into the method that is throwing that error. However, we're unable to reproduce the error at all here. I even went so far as to clone your account in an attempt to duplicate the exact conditions.