highlander

highlander

Joined Member # 2663609
0 Posts 204 Replies 8,406 Reputation

I've seen an e-mail you sent into to Support, are you OK now? You may always obtain the latest registration information available to you from our lookup page at https://www.stardock.com/support/

4 Replies 8,397 Views

Try launching Impulse and you should see an Icon for AP in the My Games Tab, install it and it should work for you now.

1 Replies 5,364 Views

Hi emailsucks, Support won't be getting to your Ticket until monday, but one thing I noticed is your running Webroot Spysweeper, that can cause an untold amount of issues, from skins not loading, or partially loading, to some apps not responding at all. We recomend that all 'exttra' security apps be shut down as a troubleshooting step. Try running with just a good Antivirus, but even then don't let the AV install any extra functions, like spyware.

41 Replies 87,001 Views

This is an old file that DesktopX used to control the SysTray and Icons minimized to the TaskBar. You shouldn't need it for these games and should be able to safely delete it.

2 Replies 680 Views

Try uninstalling WB, first look in Windows Control Panel/Add-Remove, If you don't see WindowBlinds listed there, then uninstall via Stardock Central. Then check for any WindowBlinds Registry Keys that may have been left over. If you find any of the following, delete them; HKEY_CURRENT_USER\Software\Stardock\WindowBlinds HKEY_LOCAL_MACHINE\SOFTWARE\Stardock\WindowBlinds HKEY_LOCAL_MACHINE\SOFTWARE\Stardock\ObjectDesktop\WindowBlinds Reboot your PC, and r

5 Replies 5,538 Views

The message your getting means that Impulse is having trouble connecting to our servers. This can be caused by extra 'security' apps, like SpyBot, AdAware and the like. Even some anti-virus applications can have their own 'spybot' functions, and Firewall settings. Check your system (SysTray) for any of these 'watcher' type programs and try to turn them off, then launch Impulse, and watch the bottom left of the window, when it is done connecting, you won't see any

9 Replies 2,883 Views