highlander

Reply to Renewed Subscription Download Error in Object Desktop JoeUser Forums

Received your e-mail and have responded, TigerLadyBarb

Reply to Purchase the addon, but i dont get a serial in Stardock Games Stardock Forums

Jan, As you can see, plico08 got 'hope', you can too. What most likely happened was your purchase used an e-mail is not the same as your Stardock account e-mail, we can easily merge the accounts back into one and all will work again. You'll need to e-mail us at [email protected] and let us know what the two e-mails are, and which you want to continue to use for your account.

Reply to Where have all the maps gone? in Stardock Games Stardock Forums

IronClad is working on fixing the Galaxy Forge maps now that Entrenchment is released. They have estimated that it may take another week or so. You can contact them at [email protected]

Reply to entrench problem. in Stardock Games Stardock Forums

You will need to manually remove the game folder, and run the fix below before you'll be able to re-install. Go to C:\Program Files\Stardock Games\Sins of a Solar Empire (or where ever you installed the game) and delete the main Sins folder. Once you do this, download the file below (follow the link in IE, as other browsers will simply display it as a text file): http://sd.stardock.com/curthendzell/sins_entrenchment_fix.reg Save the file to your Des

Reply to Impulse Purchasing in Stardock Games Stardock Forums

Everything about your Stardock account is centered around the e-mail address. If you purchase the expansion, and use a different e-mail than your SD account, it creates a 'new' account that is 'disconnected' from your original account. If this happens, e-mail us at [email protected] and we can merge the accounts back into one, under the e-mail that you direct us to use. This situation happens most often if one uses PayPal, or someones elase CC that may have an e-mail tied to it. &n

Reply to Can't update impulse -> Can't update Sins -> Can't update fun in Stardock Games Stardock Forums

You will need to manually remove the game folder, and run the fix below before you'll be able to re-install. Go to C:\Program Files\Stardock Games\Sins of a Solar Empire (or where ever you installed the game) and delete the main Sins folder. Once you do this, download the file below (follow the link in IE, as other browsers will simply display it as a text file): http://sd.stardock.com/curthendzell/sins_entrenchment_fix.reg Save the file to your Des

Reply to Entrenchment update killed my Sins of a Solar Empire! in Stardock Games Stardock Forums

You will need to manually remove the game folder, and run the fix below before you'll be able to re-install. Go to C:\Program Files\Stardock Games\Sins of a Solar Empire (or where ever you installed the game) and delete the main Sins folder. Once you do this, download the file below (follow the link in IE, as other browsers will simply display it as a text file): http://sd.stardock.com/curthendzell/sins_entrenchment_fix.reg Save the file to your Des

Reply to Entrenchment Problem in Stardock Games Stardock Forums

You may need to manually remove the game folder, and run the fix below before you'll be able to re-install. Go to C:\Program Files\Stardock Games\Sins of a Solar Empire (or where ever you installed the game) and delete the main Sins folder. Once you do this, download the file below (follow the link in IE, as other browsers will simply display it as a text file): http://sd.stardock.com/curthendzell/sins_entrenchment_fix.reg Save the file to your Desk

Reply to PayPal in Stardock Games Stardock Forums

when registering you always use your Stardock.net account e-mail and the serial number. If you used PayPal, it may have a different e-mail addy, and then creates a new account. Kendo has the right suggestion, e-mail us and let us know what the e-mail addys are, we fix!

Reply to game crashes at load and save in Bug Reports Stardock Forums

This issue may be the AMD Dual Core processor. There are quite a few people with them that have similar issues. The AMD update is found here; http://www.amd.com/us-en/Processors/TechnicalResources/0,,30_182_871_13118,00.html Go to bottom of page and use the link that reads 'AMD Athlon™ 64 X2 Dual Core Processor Driver for Windows XP and Windows Server 2003 V

Reply to Metaverse Down? in Forum Issues Stardock Forums

Yes, I brought this issue to our Metaverse Dev as soon as we were made aware of it not logging in. Even though this Dev is backed up with all manner of projects, he is working on getting it back up, hopefully by today. don't quote me, I said 'hopefully'. And we do care. Nuff said.

Reply to Thank you to Stardock and the Impulse Team in PC Gaming Stardock Forums

Thank you all for the kind words, we do our best and it's nice to see it appreciated.

Reply to Not buying Entrenchment in Stardock Games Stardock Forums

Impulse is NOT DRM, it is only a browser to download/update any Stardock purchased games. Did you use Stardock Central in the past? Impulse is the same thing, but with many improvements. You can use Impulse to install/update, and then remove it from your PC, and guess what? The games will run fine, that is not the case with any DRM or StarForce processes.

Reply to French Version in Galactic Civilizations II Stardock Forums

The French have taken over!! Run!

Reply to Is the search function broken? in Galactic Civilizations II Stardock Forums

Yes, the search function is broke, our Web Dev's have on their list to fix.

Reply to switching from stardock to impule in Galactic Civilizations II Stardock Forums

We've sent a response to your e-mails, have you received them?

Reply to Galciv Ultimate in Galactic Civilizations II Stardock Forums

I don't think that is possible, but shoot us an e-mail and we can ask the Dev's about this. [email protected]

Reply to Few questions from a newbie in Galactic Civilizations II Stardock Forums

If you get the Ultimate Edition, it now comes with a disk and box.

Reply to Impulse Confusion and Frustration in Object Desktop Stardock Forums

cordelia0507 You should e-mail us at [email protected] and merge your accounts, this is most likely your trouble.

Reply to Renewed Subscription Download Error in Object Desktop Stardock Forums

First, make sure that Impulse has the correct log in info; Click on the blue Stardock logo, and from the flyout menu choose 'Change Log-in...'. Make sure that Account Name shows 'YOUR E-MAIL HERE', and re-enter your Password, 'YOUR PASSWORD'. Click 'Login', Impulse should refresh then click on the 'My Desktop' Tab and you should see all the applications. If this won't work for you, e-mail us at [email protected]

Reply to Can't Install Sins or Entrenchment! in Sins of a Solar Empire Stardock Forums

You may need to manually remove the game folder, and delete 2 Registry Keys before you'll be able to re-install. Go to C:\Program Files\Stardock Games\Sins of a Solar Empire (or where ever you installed the game) and delete the main folder. Then launch the System Registry (Start-> run, and type regedit) Look for and delete the following Keys; HKEY_LOCAL_MACHINE\SOFTWARE\Stardock\Drengin.net\sins HKEY_LOCAL_MACHINE\SOFTWARE\Stardock\Drengin.net\sin

Reply to I'm just at a loss... in Sins of a Solar Empire Stardock Forums

IronClad has reported that Galaxy Forge Maps are not working, they broke on a past Beta update. They are now working on getting it working again since Entrenchment is now released, it may take a week or two they say. If you want more info e-mail [email protected]

Reply to Stardock Technical Support in Object Desktop Stardock Forums

Tailsgirl, I have nudged our Design Team about getting you an answer for permission to edit the Silica stickies widget.

Reply to Please Help! in Object Desktop Stardock Forums

You really shouldn't have to enter the Object Desktop serial number, as Impulse auto-registers it. I've answered your Support Ticket e-mail, as well.

Reply to Sins Entrenchment Impossible to play after latest patch (Feb. 20) in Stardock Games Stardock Forums

Peace, brothers and sisters, peace.