basj

basj

Joined Last seen Member # 281
1 Posts 202 Replies 27,060 Reputation

Hello, Sorry to hear you are having issues. Unfortunately, I can not reproduce the issue on my system. I am on Groupy v2.31. Refer to my screenshot below. Perhaps, something gone wrong when you update Windows. Please try, uninstall Groupy, reboot immediately (important), download latest version available in your account product downloa

16 Replies 1,823 Views

Hello, Sorry to hear you are having issues. Need more information. Windows 11 full version and OS Build number. Please use Winver.exe to get these numbers. Start11 full version number installed. What application load full screen mode on Start up? Video showing us the issue might also help us understand it better. Thank you, Basj, Stardock Community Assistant.

5 Replies 460 Views

Hello, Sorry to hear you are having issues. Do you also have Stardock's Start11 v2.71 installed? If you do please update Start11v2.72 and see if the issue still appear. Thank you, Basj, Stardock Community Assistant.

3 Replies 406 Views

Here what I get when I tested it on my system. The icons moved but return to its original location when I restart explorer.exe. BTW, just to confirm, my Windows "Auto arrange icons" is turned off. Moving forward, would like to recommend to try Clean boot, refer here for Steps: <a href="https://support.stardock.com/space/SHC/1334935592/Start11+Clean+Boot

3 Replies 530 Views

I appreciate your willingness to learn and give it a try yourself, that’s the best way to build up the skills needed. As mentioned, while we can’t teach the graphics software here, we’re happy to help with any questions you have about CursorFX itself or the Theme Editor once you’ve got your images ready. Don’t hesitate to ask if you run into something specific on that side. Thank you, Basj, Stardock Community Assistant

21 Replies 26,125 Views

[quote who="RakeshGanesan" reply="3994250" id="521204"] Please can you explain to me as how to make the png images and how to export them as i am finding it difficult, because the version in the tutorial has different features than the new one. i want to know how to convert animated cursor file .ani to png files and then make the cursors so that i can use it for self and please tell me the size of the png images. Also it is not mentioned in the guide and i have purchas

21 Replies 26,125 Views

[quote who="GuruGurra" reply="3994245" id="541744"] After installing v2.72, I no longer have a notification area on the taskbar. I have two displays with the taskbar at the bottom, and my left display is the main display. A reboot does not help. I have tried with and without the enhanced taskbar, with no difference in the notification area. [/quote] Hello, Sorry to hear you are having issues. Please try, uninstall Start11, reboot immediately (important)

53 Replies 2,736 Views

Hello, Sorry to hear you are having issues. I can't reproduce your issue on my system. First, Please try, uninstall Groupy, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products . Install it, reboot immediately again. Retest it and report back. If the issue still appear, we need more information. Window

3 Replies 1,049 Views

[quote who="JSM65" reply="3994232" id="532161"] I have this issue: what is purg? [/quote] If you're asking about "purge", its a batch file that, if run, will remove all traces of Fences from your system. Make sure to reboot the system after the purge is done. Do note, from what I understand, the purge do not remove your Fences settings. Thank you, Basj, Stardock Community Assistant

53 Replies 34,550 Views

Hello, If you purchased the 5‑license active install pack, you can use it on up to five different systems. However, if you only have a single license (whether permanent or annual), it is valid for just one system. Please also note: if your system hosts two virtual machines (VMs) and you want Start11 running on both, each VM requires its own license as well. Thank you, Basj, Stardock Community Assistant.

3 Replies 454 Views

Perhaps update the video codec? Try installing the latest codec from here: https://codecguide.com/download_kl.htm . Try it and report back. Thank you, Basj, Stardock Community Assistant

9 Replies 803 Views

Hello, Sorry to hear you are having issues. Can't reproduce it on my system and seem, from what I remember, you're the first one reported such issue. First, to make sure all files were properly install. please try, uninstall Start11, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products . Install it, reboot immediately again. Retes

3 Replies 530 Views

[quote who="steve161" reply="3994213" id="541429"] I have recently changed to using a single 50" TV instead of my former dual 24" monitors. At night I surn off the TV but the PC stays fully running. In the morning I turn the TV on & some but not all of my fences have the icons squashed together or some overlap each other. Pulling the edge of each fence out of expand it corrects it but whether I leave it too wide or revert to normal I get the same scenario in next time I power off

11 Replies 1,682 Views

Not really sure, what you mean by time zone? Thank you, Basj, Stardock Community Assistant

4 Replies 456 Views

Hello, Sorry to hear you are having issues. Look like you're having account issue, please raise support ticket using the link below, use the "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in. <a href="https://stardock.atlassian.net/servicedesk/cu

3 Replies 1,095 Views

Hello, I checked, you can try changing the days until Christmas into something else just need to use the edit and change the text and set the countdown date. Just that on my system to set to 2 years I need to put in 1928 instead of 2028. Not really sure why. Refer to my screenshot below. I have forwarded this issue to Stardock Support Team for th

4 Replies 456 Views

Hello, I have forwarded your request to the Stardock Support Team for their review and recommendations. Please keep an eye on this thread for any updates. We really do appreciate your feedback, Thanks Basj, Stardock Community Assistant.

5 Replies 1,127 Views

Hello, I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you. Basj, Stardock Community Assistant

4 Replies 412 Views

Hello, Sorry to hear you are having issues. For copy and paste issue, please refer to this guide: https://support.stardock.com/space/SHC/1287454780/Multiplicity+Drag-drop+Copy-Paste+Issues . Try that and report back if you still need assistance. Thank you, Basj, Stardock Community Assistant.

4 Replies 412 Views

[quote who="dr.gerg" reply="3994177" id="541744"] Since installing this update on a multi-display setup my icons move to a different location every time I boot the machine. I also get random results when I try to order the icons. Sometimes they all just jump to spots of their own choosing. The taskbar is at the top of display 3 as shown here. [/quote] Hello, Sorry to hear you are having issues. First, Please try, uninstall Start11, reboot im

53 Replies 2,736 Views

Hello, Sorry to hear you are having issues. I can't seem to reproduce your issue on my system. I set my system to have similar layout as yours but, after a short test, I can not see the issue you describe above. First, would like to suggest, please try, uninstall Start11, reboot immediately (important), download latest version available in your

12 Replies 469 Views