basj

basj

Joined Last seen Member # 281
1 Posts 202 Replies 27,060 Reputation

Hello, Sorry to hear you are having issues. We need more details. Windows 10 or 11? Also need its full version OS Build number. Please use Winver.exe to get this numbers. Start11 full version number installed. What actually don't work? Please elaborate. Perhaps add more screenshot with pointer, pointing to the "not working" area or a short video grab. Thank you, Basj, Stardock Community Assistant.

3 Replies 1,572 Views

Hello, Sorry to hear you are having issues. From what I know there is no option to select which monitor for the info panel to appear. However, I have forwarded your request to the Stardock Support Team for their review and recommendations. Please keep an eye on this thread for any updates. We really do appreciate your feedback, Thanks Basj, Stardock Community Assistant. Basj, Stardock Community Assistant.

1 Replies 1,074 Views

[quote who="aPathetic01" reply="3994014" id="541251"] So if the description of a style in WindowBlinds 11 states that the wallpaper or wallpapers is/are included in the download, the description is really for WinCustomize users, rather than just WindowBlinds 11, meaning it's assuming you're downloading the zip from the site instead of in WindowBlinds 11? [/quote] The description is written by the skin designer, so it reflects how th

9 Replies 2,128 Views

Hello, Sorry to hear you are having issues. I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you. Basj, Stardock Community Assistant

4 Replies 812 Views

[quote who="aPathetic01" reply="3994010" id="541251"] When downloading more styles from within WindowBlinds 11, most of them say that the wallpapers are included in the download, which I'm sure they are, but the wallpapers don't appear in the list of wallpapers in WindowBlinds 11 with all of the default wallpaper locations selected. I remember this from a long time ago and it still seems to be a problem. I don't think it's the style creator's fault or responsibility th

9 Replies 2,128 Views

[quote who="cgequi" reply="3994000" id="516679"] If not, can that be made into a feature request? (And if there's a separate FR submission process, please advise as to how to submit.) [/quote] Hello, Sorry to hear you are having issues. But, this has been send in as feature request as I have posted in my Reply#7. Thank you, Basj, Stardock Community Assistant.

14 Replies 6,716 Views

Hello, Sorry to hear you are having issues. First, please try, uninstall Start11, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products . Install it, reboot immediately again. Retest it and report back. Thank you, Basj, Stardock Community Assistant.

2 Replies 381 Views

It’s still not very clear, so just to confirm, the issue remains the same even after you tried all three settings, correct? If so, please try, uninstall Deskscapes 2026, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products . Install it, reboot immediately again. Retest it and report back. Thank you, Basj,

9 Replies 803 Views

It best to use purge to remove everything. Use this guide to purge: https://support.stardock.com/space/SHC/1332477959/Fences+purging+and+re-installing If you not interested into solving the issue and asking for refund, Please raise support ticket using the link below, use the "Refunds" option. Include all information details. Remember to record down the ticket number for future reference i

5 Replies 574 Views

Hello, Sorry to hear you are having issues. I tested the 4K Moon river and can't reproduce your issue on my system. Perhaps try changing these 3 setting and see if any of these setting work for you. Thank you, Basj, Stardock Community Assistant.

9 Replies 803 Views

Thank you for the video. Do you also, perhaps, applied any effect on "Entire Desktop" too? Moving forward, I have forwarded your problem/question again to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you. Basj, Stardock Community Assistant

25 Replies 1,055 Views

You should be able to upload your video to any video sharing site. Such as Youtube. and share its link here. Make sure to set the video as public on that site so we can view it. Thank you, Basj, Stardock Community Assistant

25 Replies 1,055 Views

No, I was not asking screenshot of Deskscapes version. I was asking for a video capture of your issue. Something similar my short video, I posted in my Reply #5, Video showing the Fences border and the Edge Glow effect applied and the effect slider moved around, show us what you get on your desktop. Thank you, Basj, Stardock Community Assistant

25 Replies 1,055 Views

[quote who="Shawn_Benson" reply="3993927" id="532161"] Going from V5 to V6. Reinstalled twice, still getting error. [/quote] Hello, Sorry to hear you are having issues. Have you tried the purge first, instead of just reinstalling? Refer to reply#40. Thank you Basj, Stardock Community Assistant.

53 Replies 34,551 Views

Not really sure on what you meant, Is it working now or still no? If no, please post a video showing what you get when you slide the slider around. Thank you, Basj, Stardock Community Assistant

25 Replies 1,055 Views