basj

Reply to icons vanish in Fences Stardock Forums

Hello again, Thank you for the information. But, we still need to know few things. Do you have Start11 v2 installed in your system? If you do please tell me which version you have installed. There were reports where, Start11 v2.71 having issue with missing desktop icon, in or outside of Fences. Else, do you have Fences pages turn on, if you do, please turn it off. And see if the missing icon return. Thank you, Basj, Stardock Com

Reply to Taskbar Not Active After Hibernation in Bug Reports Stardock Forums

Hello, Sorry to hear you are having issues. Have you tried just restart explorer.exe? Refer here for guide: https://www.howtogeek.com/198815/use-this-secret-trick-to-close-and-restart-explorerexe-in-windows/ Thank you, Basj, Stardock Community Assistant.

Reply to Not able to upgrade from normal to pro. in Multiplicity Stardock Forums

Hello, Sorry to hear you are having issues. So it was resolved, yes? Thank you, Basj, Stardock Community Assistant.

Reply to DeskScapes 2026 Release Feedback Thread in DeskScapes Stardock Forums

[quote who="klaer_it" reply="3993782" id="541656"] Dear Basj, exactly right. So the spaces are built-in the template. Unfortunately I can also not figure out, hw these templates can be customized. Maybe when all the"first-release" headaches are eliminated by Adam an all your gifted developers. BR Steffen [/quote] Yes, hopefully something will come down from Support soon. Thank you, Basj, Stardock Community Assistant

Reply to Unable to drag icon into fence in Fences Stardock Forums

Hello, Sorry to hear you are having issues. Need more details on what you mean by "cannot add anything from desktop to the area". Area, mean the fences area? What error came up or it just fall back to its desktop location? Do you have any previous Fences version installed? Also, please turn on Advance Logging (and reboot), recreate the issue, move any icon into the Fence, if fail, Create error report package and send it for Support to

Reply to DeskScapes 2026 Release Feedback Thread in DeskScapes Stardock Forums

[quote who="klaer_it" reply="3993771" id="541656"] Dear Basj, how did you manage to get a space between ":" and the memory value? Thanks, Steffen [/quote] If you talking about the pane info from my screenshot above, that is what I get why I applied, the "12 hour clock and date with CPU/Mem" I am not really sure how it was done. I have tried the edit function, but, I can't figure it out too. Thank you, Basj, Stardock Commu

Reply to Fences 6 Installation Error on Windows 11 in Fences Stardock Forums

Hello, Sorry to hear you are having issues. Please try, uninstall Fences 6, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products . Install it, reboot immediately again. Retest it and report back. If the issue still appear, we need to know your Windows 11 full version and OS Build number. Thank you, Basj,</p

Reply to DeskScapes 2026 doesn't Survive Explorer Restart in DeskScapes Stardock Forums

Hello, I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you. Basj, Stardock Community Assistant

Reply to Stardock Start11 v2 not working in Stardock Support General Stardock Forums

Start11v2 work in my system without issue. Please try testing Start11 in Windows sandbox : Refer here: https://support.stardock.com/space/SHC/1416855562/Testing+Start+in+Sandbox . Try it and report back. Thank you, Basj, Stardock Communi

Reply to Start 11 taskbar broken in Stardock Software Stardock Forums

You on Start11 v1.55 latest build or Start11 v2.72 Beta? Also, Start11 enhance taskbar turn on or off? Thank you, Basj, Stardock Community Assistant

Reply to deskscapes 2026 bug in DeskScapes Stardock Forums

[quote who="Adam0310" reply="3993751" id="541674"]Just wondering if you actually get it working as a screensaver apart from that cosmetic bug ? Mine puts a Deskscapes screensaver into the screen saver selection/config panel area with all my other collected screensavers but when I try to preview it nothing happens. All my other screensavers work fine but not Deskscapes.[/quote] Hello, I tested on my system and the screensaver does work on my system, just that the preview don't

Reply to Cannot connect computers on my local network in Multiplicity Stardock Forums

Hello, Sorry to hear you are having issues. I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you. Basj, Stardock Community Assistant

Reply to Fences crashes very often in Fences Stardock Forums

Hello, Sorry to hear you are having issues. In addition to Adam0310’s helpful pointers, I recommend trying the Clean Boot steps to check if another application is conflicting with Fences. You can follow this guide: <a title="support.stardock.com" href="https://support.stardock.com/space/SHC/1332445272/Fences+Clean+Boot?utm_source=copilot.com" target="_blank" rel="noopener" aria-label="Fences Clean Boot instructions, this will take you to support.star

Reply to Do you need to keep both Deskscapes 11 and Deskscapes 2026 on your system? in DeskScapes Stardock Forums

Hello, I’m not sure about uninstalling “Dreams,” as that seems to refer only to the Dreams component, not DreamMaker. DreamMaker itself should continue to work. That said, DeskScapes 2026 includes the new Hybrid Dream Editor along with an AI‑powered background creator, both designed to work more effectively with DeskScapes 2026 and the latest versions of Windows. <span sty

Reply to Start11 in Start Menu Products Stardock Forums

Hello, Sorry to hear you are having issues. But, I can't seem to reproduce your issue with Snipping tool. Thank you, Basj, Stardock Community Assistant.

Reply to DeskScapes 2026 doesn't Survive Explorer Restart in DeskScapes Stardock Forums

Hello, Sorry to hear you’re running into issues. Just a thought, have you tried doing a purge and reinstall to see if that helps? Otherwise, it may be best to wait for the Support or Dev team to step in with more detailed guidance. Thank you, Basj, Stardock Community Assistant.

Reply to New Primary System in Multiplicity Stardock Forums

Hello, I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Add note, while waiting it is best if you can add some information on your systems. Multiplicity full version installed. Windows full version and OS Build number on all systems. Thank you, Basj, Stardock Community Assistant</p

Reply to Unable to Download and Reinstall Start11 v2 After Failed Update in Stardock Central Support Stardock Forums

Hello, Sorry to hear you are having issues. There are few server issue recently. But i just check the link you posted above and it still work. Please try again. If it still an issue, perhaps try different browser. Also you can try download it directly from your account product download page: https://store.stardock.com/myaccount/products Thank you, Basj, Stardock Community Assistant.

Reply to Do you need to keep both Deskscapes 11 and Deskscapes 2026 on your system? in DeskScapes Stardock Forums

I am not sure about "Dreams". Do you mean Dreams that you get from Wincustomize.com and it is animated wallpapers? If so, from what I understand, those still work under Deskscape 2026. But, if you was referring to entirely different product. Please elaborate. Thank you, Basj, Stardock Community Assistant

Reply to Start11 2.71 Release Feedback Thread in Start Menu Products Stardock Forums

[quote who="JHamai" reply="3993283" id="541589"] Upgrading to the newer release appears to have resolved my issue of icons not displaying on my second monitor. Thank you for the quick response to this issue. [/quote] [quote who="SpencerPL" reply="3993719" id="541589"] The new Start11 fixed the issue for me. [/quote] Great, glad to hear that. Thank you, Basj, Stardock Community Assistant

Reply to icons vanish in Fences Stardock Forums

Hello, Sorry to hear you’re experiencing issues. There are a few possible reasons why desktop icons may appear to vanish: The icon may have been accidentally moved into another Fences Page. Try turning off Fences Pages to check. A Fences rule might be set up to automatical

Reply to Firewall issues in Multiplicity Stardock Forums

Hello, For account issues, please raise support ticket using the link below, use the "Ask a question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in. https://stardock.atlassian.net/serv

Reply to Firewall issues in Multiplicity Stardock Forums

You could use this guide to review and manage your activation so you can use it on another system : https://support.stardock.com/space/SHC/1260191763/How+to+review+and+manage+your+current+activations . Thank you, Basj, Stardock Community Assistant

Reply to Do you need to keep both Deskscapes 11 and Deskscapes 2026 on your system? in DeskScapes Stardock Forums

Hello, Sorry to hear you’re having trouble. You don’t need both versions installed at the same time—DeskScapes 2026 should replace DeskScapes 11 automatically. It looks like something may have gone wrong during installation. I recommend uninstalling DeskScapes 2026, then rebooting your PC. After that, check if DeskScapes 11 is still present. If it is, you may want to use an uninstaller t

Reply to Firewall issues in Multiplicity Stardock Forums

Hello, Sorry to hear you are having issues. First, Stardock does its technical support via its Forum. As for your issue. Please review this guide for your issue: https://support.stardock.com/space/SHC/1287946260/Multiplicity+Connection+issues+101 . Do report back if you still need assistance. Thank you, Basj, Stardock Community Assistant.