Hello, Sorry to hear you’re running into issues. Just a thought, have you tried doing a purge and reinstall to see if that helps? Otherwise, it may be best to wait for the Support or Dev team to step in with more detailed guidance. Thank you, Basj, Stardock Community Assistant.
Hello, I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Add note, while waiting it is best if you can add some information on your systems. Multiplicity full version installed. Windows full version and OS Build number on all systems. Thank you, Basj, Stardock Community Assistant</p
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Hello, Sorry to hear you are having issues. There are few server issue recently. But i just check the link you posted above and it still work. Please try again. If it still an issue, perhaps try different browser. Also you can try download it directly from your account product download page: https://store.stardock.com/myaccount/products Thank you, Basj, Stardock Community Assistant.
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I am not sure about "Dreams". Do you mean Dreams that you get from Wincustomize.com and it is animated wallpapers? If so, from what I understand, those still work under Deskscape 2026. But, if you was referring to entirely different product. Please elaborate. Thank you, Basj, Stardock Community Assistant
[quote who="JHamai" reply="3993283" id="541589"] Upgrading to the newer release appears to have resolved my issue of icons not displaying on my second monitor. Thank you for the quick response to this issue. [/quote] [quote who="SpencerPL" reply="3993719" id="541589"] The new Start11 fixed the issue for me. [/quote] Great, glad to hear that. Thank you, Basj, Stardock Community Assistant
Hello, Sorry to hear you’re experiencing issues. There are a few possible reasons why desktop icons may appear to vanish: The icon may have been accidentally moved into another Fences Page. Try turning off Fences Pages to check. A Fences rule might be set up to automatical
Hello, For account issues, please raise support ticket using the link below, use the "Ask a question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in. https://stardock.atlassian.net/serv
You could use this guide to review and manage your activation so you can use it on another system : https://support.stardock.com/space/SHC/1260191763/How+to+review+and+manage+your+current+activations . Thank you, Basj, Stardock Community Assistant
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Hello, Sorry to hear you’re having trouble. You don’t need both versions installed at the same time—DeskScapes 2026 should replace DeskScapes 11 automatically. It looks like something may have gone wrong during installation. I recommend uninstalling DeskScapes 2026, then rebooting your PC. After that, check if DeskScapes 11 is still present. If it is, you may want to use an uninstaller t
Hello, Sorry to hear you are having issues. First, Stardock does its technical support via its Forum. As for your issue. Please review this guide for your issue: https://support.stardock.com/space/SHC/1287946260/Multiplicity+Connection+issues+101 . Do report back if you still need assistance. Thank you, Basj, Stardock Community Assistant.
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Hello, Sorry to hear you are having issues. Please try, uninstall Start11, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products . Install it, reboot immediately again. Retest it and report back. If the issue still appear, we need to know more information. Windows full version and OS Build number. Use Winver.
Perhaps something is blocking Start11 from working properly. Please try clean boot. Refer here for steps: https://support.stardock.com/space/SHC/1334935592/Start11+Clean+Boot . Do know that Clean Boot, need to be done with care. Please try it and report back. Thank you, Basj, Stardock Community Assistant
[quote who="pelaird" reply="3993701" id="541656"] FYI - The Info Pane doesn’t survive a restart of Explorer. However, if I right-click the desktop and select “Show more options,” it then appears. I’m using the “12 hour Clock and date with CPU/Men” setting at Bottom right; small size; with Arial Nova Condensed font; color white; and Add outline to text selected Windows 11 Pro 26200.8457; DeskScapes 2026 - 26.0.0.1
Hello, Sorry to hear you are having issues. I tested it out and on my system the Uptime reset itself when I shutdown and reboot my system. Perhaps something did not get installed properly. Please try, uninstall Deskscape 2026, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products . Install it, reboot immediately again. Retest it an
[quote who="klaer_it" reply="3993684" id="541656"] Dear Basj, could you kindly spread a list of Placeholders for adjusting the info pane details? [/quote] Hello Steffen, Sorry, I don’t have that information at the moment. Just to share, the Support and Development teams do follow these threads, so your question is visible to them. Hopefully they’ll be able to provide more details when they can. Thank you, Basj,
Hello, Sorry to hear you are having issues. But, I can't reproduce your issue on my system. I see the scrolling pretty fast for me. Refer to my screenshot below. Perhaps, you can post a video of what you are getting in your system. Thank you, Basj, Stardock Community Assistant.
Hello, Sorry to hear you are having issues. Please try, uninstall Start11, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products . Install it, reboot immediately again. Retest it and report back. If the issue is the same, Please try few steps below. Check if you're trying to activate a correct version of Star
Hello, Sorry to hear you are having issues. First, please try purge and reinstall steps as mention here : [ Fences Purging and Reinstall ]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here. Thank you, Basj, Stardock Community Assistant.</
Unfortunately, from what I know there is no new news on this one. Thank you, Basj, Stardock Community Assistant
[quote who="Ganosh" reply="3993658" id="541656"] Hello, I right-click on Desktop but I don't have the context menu "Configures DeskScapes". [/quote] On my system, I need to click on Show more options on the default Windows 11 right click menu to see the Configures Deskscapes option. Please, refer back to my video above. Thank you, Basj, Stardock Community Assistant
Great, really glad to hear that. Thank you, Basj, Stardock Community Assistant
[quote who="richardnau" reply="3993654" id="541656"] I have Fences 6 (fully updated) running on my system. It blurs the underlying background beneath the Fences panes. Deskscapes 2026 replicates this blurring on my other monitors - in the place where the Fences panes exist on my main monitor. It also seems to have created some strange interactions with the blurring behind the Fences pains, which is sometimes present, sometimes not. And a suggestion: it would be great i
[quote who="Ganosh" reply="3993648" id="541656"]I've enabled the option to show the DeskScapes icon in system tray but it doesn't show up, neither I've found it in Taskbar settings - Other taskbar icons But even with this glitch DeskScapes 2026 is working for me: I've created a playlist with 5 static backgrounds and I've applied the playlist, the backgrounds cycled correctly. Then I rebooted the PC and the 5 backgrounds still cycled correctly so the missing DeskScapes 2026 icon
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Helloo again, Unfortunately, there is nothing to report on this one. Thank you, Basj, Stardock Community Assistant
Hello, Please refer to the following documentation for details on what the Business edition offers beyond the features available in the Home edition: <a title="support.stardock.com" href="https://support.stardock.com/space/SHC/1638170677/Start11+v2+for+Business+-+Layout+Deployment+Documentation?utm_source=copilot.com" target="_blank" rel="noopener" aria-label="Start11 v2 for Business – Layout Deploy