arno1971

arno1971

Joined Member # 2833304
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Hi I am the OP, and I am still having the problem, although I performed all the steps suggested bu Basj, espec. the clean boot etc., but the problem persists anyway. Luckily I can make the lowest items somewhat visible by scrolling back in upper direction, but this shouldn't be the way to go. If you can find a new, more structural solution that would be great. Best, Arnoud

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Update: so, I just found out, it is not only with Total commander. It is also with the filemanager XYplorer (paid version, but I think that doesn't make a difference). In Directory Opus (another file manager, once again, paid version), it is fine but that is only because there, the context menu is scrollable with the mouse, so even the lowest 'off-screen' items show normally then. So, it seems like it has to do something with the way file managers handle their context-menus I gu

31 Replies 61,422 Views

Yes, I think you are right about a probable compatability issue. The thing is, I use (the paid version of) Total commander for more than 15 years now, and I am really hooked to it, but I'll consider to put it on an ignore list in WB like you suggest. Thanks Basj, Arnoud

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P.s. you gotta be kidding me... I just found out that the problem only exists in Total Commander (last version/update 9.51), not in Windows explorer, not in XYplorer, and not in Directory Opus (these are the file managers I cross-use). I never thought of the possibility that that would make a difference. But it is still the case that disabling the WB service in a clean boot session, will solve the issue, so, in Total Commander as well. Best, Arnoud

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Hi Basj, I am not at all handy with making videos like this, so instead I made a few screen captures. 1. opening total commander 2. right-clicking on a file/folder (folder in this case) 3. scrolling down to the uttermost item at the bottom. Best, Arnoud <img src="https://cdn.stardock.us/forums/28/33/283330

31 Replies 61,422 Views

Basj, I just realized that in your demonstration (video), you didn't test the file/folder context menu, so, from within windows explorer, total commander (which I use frequently) etc. That is where I have my problem (realize that windows 10 has 6 different context menu categories). Arnoud

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UPDATE: Basj, I did the Purge, it took me a while, because after re-installing WB (last version/installer from stardock website), I was not able to reach the stardock.com domain again (the same with the wincustomize.com domain, before the purge there was no problem with reaching these sites, and strangely enough I had to add both sites manually to the exceptions in my Antivirus software). So, concerning my problem, nothing changed, it is still exactly the same with the context

31 Replies 61,422 Views

Okay, Ad 1.: Graphics driver NVIDIA GF GTX 1080 is running with the latest update installed Ad 3.: I did just that, please see my initial post... So, I already checked all services and startup items in clean boot mode (took quite some work), and none of them recreated the problem, only the WB service did. Ad 2. I could do that, I'll report back on it. Best, Arnoud

31 Replies 61,422 Views

Hi Basj, WB version is 10.84 (..059 - Windows 10). It occurs with all WB blinds, in the screenshot I used for example Frosted Blue by Don (don5318), but as I said it happens with all skins. The only way to get rid of it, is to select the 'Default Theme' but as I understood it, this basically disables all WB skinnable items (so, that might be comparable by disabling the WB service.. ?). Thanks, Best, Arnoud

31 Replies 61,422 Views

[quote who="benmanns" reply="9" id="3795575"] Mhh i use Malwarebytes myself and can only recommend it besides Sophos... In my consideration any AV is pretty much useless since the only thing that will actually protect you is updates and more updates ultimately but malwarebytes is one of the very few that actually does a pretty good job detecting malicious activity, it does not extract the files and executes them on #root or C: with admin priveledges (as many others do), it act

11 Replies 13,377 Views

[quote who="sdRohan" reply="7" id="3795526"] Hello, Sorry to hear you are having trouble. When and app is 'new', AV \ Malware apps will often flag them just because it does not know what it is. Like your experience with HitmanPro.Alert, some are more aggressive than others. I would be surprised if you still needed to whitelist CFX. Any app downloaded from our site is virus \ trojan free. Sean Drohan Stardock Support Manager<br /

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[quote who="RedneckDude" reply="5" id="3795434"] Any server could be hacked, but I too use the program with no issues. This is an odd one. [/quote] Thanks. The program still works on my pc too, but it is odd indeed. I am still hoping someone has had as similar experience.. Arnoud

11 Replies 13,377 Views

I understand what you are saying Basj, but it really all started with the report of a trojan by Malwarebytes when updating CursorFX via Object Desktop Manager like I wrote, a couple of months ago to (I believe) version 4.04. I never got a similar report before when updating software via Object Desktop Manager, so it is really strange. Do you know, is the domain cdn.stardock.us the legit Stardock server? Thanks, Arnoud

11 Replies 13,377 Views

Hi all, A while ago (appr. 4 months) when updating CursorFX via Object Desktop Manager, my Malwarebytes (Premium) sais it detected a trojan via the port it got the update from, i.e. cdn.stardock.us (and I believe it was using port: 60). I asked Sean from cust. support, and he said it is a false-positive. So I manually added the domain address and port in Malwarebytes as save (and removed it again just to be sure after the update of Cursor FX). However, since do

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Hi Tom (Lightstar), (I tried to send you a direct message but got stuck in a loop somehow), and I didn't manage to put it on the skin page either (it discarded my comment twice). So, that's why I post here. My question, in your update of the Skin package xRaptor of today, the WB skin has a date of has a Sept , 2017. Is that meant to be, or do you have a more recent version (I thought that was the reason of the update?). Thanks, Best, Arnoud

6 Replies 6,660 Views

[quote who="T-Man" reply="37" id="3778768"] WinCustomize Subscribers receive a 20% discount off of Master Skins. If you were not a WC Subscriber and had received the discount in the past, it was likely due to a bug in our system which allowed the discount. And, in regards to the price changes, we were notified by our accountants that we needed to collect VAT and/or Sales tax for other countries where applicable. Due to the increase accounting and management this wo

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