Gargabee

Gargabee

Joined Last seen Member # 3309836
4 Posts 313 Replies 1,220 Reputation

Anyone still having this issue should open a support ticket with us if you have not already. Please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please attach the .zip file it creates on the desktop when you create a ticket <a href="http

54 Replies 58,340 Views

Your right hand side is completely blank? If you drag and drop an item onto the menu, does it show up? It is probably best to open a support ticket with us if you have not already. Please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, p

2 Replies 1,896 Views

If you sign into your account and download the current installer, does that work? https://store.stardock.com/myaccount/products

2 Replies 3,490 Views

[quote who="schnasberries" reply="260" id="3462264"] I ordered Sins of a Solar Empire: Rebellion about half an hour ago, and I can't find the CD Key in the downloads section or the order section of my account. I haven't gotten an email either. I didn't validate my email address before I ordered. Can't wait to play Sins of a Solar Empire[/quote] You should be all set now. You can sign in here to retrieve your Steam key for the game: <a href="https://stor

278 Replies 616,626 Views

Perhaps the Recycle Bin icon is on another desktop page. Please see the following: https://esupport.stardock.com/index.php?/Knowledgebase/Article/View/456/115/my-icons-are-missing If you find that it re-appears when you disable desktop pages, turn it back on and then follow the instructions on the 'Using desktop pages' section of the configure Fences window to se

1 Replies 2,301 Views

Please see the following: https://esupport.stardock.com/index.php?/Knowledgebase/Article/View/367/3/my-icons-are-all-blankbroken--what-do-i-do If you still have trouble, create a support ticket with the instructions at the bottom of that article.

21 Replies 47,802 Views

[quote who="Davidr526" reply="2" id="3460959"] i also placed a ticket for activation resets and never got a reply back or a activation resets yet [/quote] Your ticket was replied to yesterday. You should be all set now.

3 Replies 1,779 Views

Fences Pro (v1) has been replaced by Fences 2. The most notable additions are desktop pages and folder portals. Features can be seen here: https://www.stardock.com/products/fences/features.asp The Fences changelog can be found here: https://www.stardock.com/products/fences/history.asp As Fences Pro is no longer available, Fenc

1 Replies 4,527 Views

[quote quoting="post"] Hello, I've placed a ticket ( ticket ID OQU-934-12697) but have not received a reply in order to know what to do. Thanks in advance. [/quote] Your ticket has been replied to. You are all set. [quote who="Davidr526" reply="1" id="3460958"] this is a very poor site when it comes to tickets thay never reply back [/quote] You had submitted several tickets. 2 of them appear to have been closed by you earlie

3 Replies 2,195 Views

Are you installing from the Object Desktop Manager or from the installer on your account here? https://store.stardock.com/myaccount/products

2 Replies 5,824 Views

[quote who="stellhorn" reply="2" id="3459579"] I just purchased and activated and I am unable to get to my icons to work. Not impressed with this.[/quote] What is happening? You can't click on them?

3 Replies 3,169 Views

It is probably best to open a support ticket with us if you have not already. Please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please attach the .zip file it creates on the desktop when you create a ticket <a href="https://esupport.stardoc

2 Replies 3,647 Views

This seems to be working OK on my machine. If you click and hold your scroll wheel when the mouse is in about the middle of the screen, can you drag to switch pages?

2 Replies 2,430 Views