Gargabee

Gargabee

Joined Last seen Member # 3309836
4 Posts 313 Replies 1,220 Reputation

[quote who="daxledbetter" reply="6" id="3458850"] I'm having the same exact problem. It's been since Thursday when I bought it and it said it would only take a day, it's Saturday. Which I'm confused about since it's a digital download. how can it even be a day?[/quote] I have replied to your ticket. You should be all set now.

9 Replies 7,193 Views

For the most part, this issue should be resolved with the current build. Unfortunately, at this time we do not have a beta build available. This is something we will want to look into further. Please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, ple

18 Replies 27,284 Views

[quote who="ExtreameInc" reply="25" id="3457796"] Once again, here I am asking for you to reset my account so I can install this stupid software that I paid for. I AM SO TIRED OF THIS![/quote] A support ticket has been created for you and will arrive in your inbox. Please respond to it.

27 Replies 14,217 Views

Interesting. Seems like there could be something else interfering with Fences. Please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please send the .zip file it creates on the desktop to [email protected] so we c

1 Replies 2,052 Views

Currently version 3.0 is only available as a beta trial here: http://edgerunner.com/multiplicity/multiplicity-v3-beta Upgrade options are not known right now but previous owners will be notified of the details upon release of MP3.

4 Replies 4,371 Views

It will be best to submit a ticket if you have not already done so. Please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please send the .zip file it creates on the desktop to [email protected] Thank you.

6 Replies 6,220 Views

The Steam key for the GalCiv 3 Alpha is available when you sign into your account here: https://store.stardock.com/myaccount/products If you do not see the key, but instead see this: http://screencast.com/t/bmnIFmEb5FxY , you would need to upgrade your Founders Edition to the Founders Elite Edition to have access to the Alpha. Otherwise you would get access to the beta at som

3 Replies 6,948 Views

[quote who="Fortunato" reply="8" id="3452675"] I don't have a key on "My Downloads". It just says "Coming soon" and under that instructions on how to register the code (that it doesn't show me) on steam.[/quote] In order to download the GalCiv 3 Alpha, you would need to upgrade your Founders Edition to the Founders Elite Edition. Please click the website below and then choose Upgrade. https://www.galciv3.com/store

11 Replies 31,643 Views

[quote who="lukhon" reply="4" id="3451251"] I have v1.31 and it still happens. To reproduce simply open up a document using the Recent Items menu. After I close the document it appears in the Recent Programs list. [/quote] Thanks for the info. I was able to duplicate the issue by doing this. I have submitted this issue to the developers for review.

7 Replies 3,189 Views

Please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please send the .zip file it creates on the desktop to [email protected] so we can look into this for you. Thank you.

3 Replies 8,319 Views