Unfortunately, we have not yet been able to duplicate this here. Please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please send the .zip file it creates on the desktop to [email protected] Also,
Gargabee
Is this happening with any/all dreams that come with DeskScapes?
Please send us an email at [email protected] so we can look that up for you.
I created a support ticket for you, which will arrive via email. Please respond to it with the requested info.
Perhaps a DirectX issue. Try the following knowledgebase article . If that does not help, follow the instructions at the bottom of that page on creating a support ticket.
It really just depends on how many times you activate within a short period of time. Most people never encounter the limit.
We were able to duplicate this here. The issue has been submitted as a bug for further review.
Your ticket has been replied to.
Unfortunately it is not possible to do this currently. You can only make the entire fence disappear and have it re-appear after you hover over it.
Try the following: https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/458/115/fencesicons-position-issues-with-additional-monitors-or-docking-stations
Sorry for the trouble. I am not seeing any activation attempts listed for you so it is possible that something is blocking your ability to activate. At times, we see clients that are on firewalled corporate \ government networks having issues activating with the standard method. In these cases, we have them try the manual activation here: http://activate.stardock.com/ This should work to activate your product if followed thro
Your ticket has been replied to. Please respond to it if you still have trouble.
Please see the following: https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/440/162/how-do-i-get-fallen-enchantresslegendary-heroes-for-freecheaper
A ticket has been created for you which will arrive in your email shortly. Please respond to it.
[quote who="fences103" reply="4" id="3448092"] Without trying to takeover this topic. What is the max activationcount. I just boucht this program. Jan[/quote] It depends on several factors. The main one being time in between activations. If you activate frequently, you will encounter the limit. I do not see any activations for you currently so you should be all set.
I have replied to your older ticket for the same issue. Going forward, if you need a reset, please send the request to [email protected]
Please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please send the .zip file it creates on the desktop to [email protected]
I created a ticket for you which will arrive in your email. You should be all set now. Going forward, you will want to send any activation requests to [email protected]
Does it happen with all of the included dreams or only certain ones?
Do you have this issue with the Object Desktop Manager? You can get it from your account here: https://store.stardock.com/myaccount/products
Your ticket has been replied to. You should be all set now.
I created a ticket for you under the email your account here is under. You should be all set to activate now. If you have trouble, please respond to the ticket.
I created a ticket for you which will arrive in your email. You should be all set after you follow the instructions in the ticket. If you still have trouble, please respond to the ticket.
[quote who="314013284" reply="258" id="3446944"] Ok, I will check it tomorrow. think you for answering me.[/quote] On your account I see 1 purchase that went through and 6 failed attempts. There might be temporary authorization charges on your card but those will automatically drop off shortly so that the only money you pay is for the 1 purchase that went through.
I created a ticket for you which will arrive in your email shortly. If you still have trouble, please respond to the ticket.