Make sure your system time and date are set correctly. Also, if you have proxy information entered into Internet Explorer, Impulse may be trying to use that. To make sure there are no proxy settings that could be interfering: In XP, go to Control Panel -> Network and Internet Connections -> Internet Options -> Connections -> LAN Settings: <a hre
What is your ticket # with support? We don't have any tickets over 2 days in our system at the moment. Keep in mind that if you send multiple emails, that resets the ticket to the end of the queue, which may be why you haven't gotten a response yet.
[quote who="Rosco_P" reply="21" id="2802986"]1.) Go to https://www.stardock.com/support, enter your e-mail address to have your product info sent to you at that address. 2.) If you have a Stardock.net/Impulse account, visit the following site and click the appropriate link: https://forums.stardock.com/account/regs[/quote] I'm not sure if you noticed, but these are two ways of getting ObjectDock 2 WITHOUT Impulse. [quote who="TechieDave" reply="23" i
Send an email to [email protected] with the serial number you are trying to use, and any email addresses you generally use and they'll straighten it out for you.
[quote who="Tan26691" reply="4" id="2807260"]why i can take product serial number for elemental game? i not understand, anybody can explains???? please...[/quote] I'm not sure what you're asking, exactly. Please be more specific about what is happening.
Do you have any updates available through Windows Update?
Download the following utility: http://sd.stardock.com/ken/netfx_setupverifier_new.zip After it downloads, extract the contents of the .zip and run netfx_setupverifier.exe When the program opens, select '.NET Framework 2.0' and then click the verify button. It will give you a result of the condition of .NET. Click in the dropdown box and sel
Could you tell us more about what kind of system you're running on? What version of Windows, etc...
Currently (it's on a todo list already, I think), there's no way to not log into Impulse automatically, but the workaround is to run the following to clear out the saved login data: http://sd.stardock.com/curthendzell/fix_registrations.reg Do not (I repeat, do not) run it while Impulse is still running, or you'll have to reinstall Impulse entirely. Impulse Now is not an issue, though. If you
1.) Go to https://www.stardock.com/support , enter your e-mail address to have your product info sent to you at that address. 2.) If you have a Stardock.net/Impulse account, visit the following site and click the appropriate link: https://forums.stardock.com/account/regs
At this point, give [email protected] a shout, and we'll try to figure things out. Make sure to include all the steps you've tried already.
Try removing Impulse completely with the following removal tool: http://sd.stardock.com/curtHendzell/CleanImpulse.exe Reboot your computer, then install Impulse from the latest installer here: http://www.impulsedriven.com/impulse_setup_full.exe
I'm not seeing anything registered to your account. Shoot an email to [email protected] and we'll get you straightened out.
WinCustomize Forums
If anyone is having this problem (or anything else for that matter), please contact [email protected] and we'll get it straightened out for you. A few tips, make sure not to send multiple emails, as our system goes off of last reply, and every time you send an email, it will get sent back to the end of the queue. Also, we generally have a 48 business hour turnaround, so if you don't get an immediate response, please be patient. &nb
Here's the link, in case anyone want's it: http://www.impulsedriven.com/products/ESD-IMP-W467
WinCustomize Forums
It looks like we just replied to that ticket. I looked at your old ticket, and I'm not sure why it was closed without a response. It's possible that it was related to the number of emails you sent. When you send in multiple emails, it resets the ticket to the end of the queue. It's possible there was a mix up, and maybe there were multiple tickets that were opened, then merged incorrectly by the system, I'm not sure exactly. In any case, I do apologize for the co
Stardock Forums
What is your ticket number? Did you receive an auto-response email after submitting the tickets?
For you, try removing Impulse completely with the following removal tool: http://sd.stardock.com/curtHendzell/CleanImpulse.exe Reboot your computer, then install Impulse from the latest installer here: http://www.impulsedriven.com/impulse_setup_full.exe
Try removing Impulse completely with the following removal tool: http://sd.stardock.com/curtHendzell/CleanImpulse.exe Reboot your computer, then install Impulse from the latest installer here: http://www.impulsedriven.com/impulse_setup_full.exe
^ What they said. ^ If you're still having trouble, contact [email protected] and we'll get things straightened out for you.
I'm seeing the game registered to your account, so there's no problem there. Try closing Impulse and running the following file: http://sd.stardock.com/curthendzell/fix_registrations.reg Make sure to follow the link in Internet Explorer, as other web browsers will not handle the file type correctly. Once you follow the link
¡Feliz cumpleaños, señor!
It really doesn't matter where you move the files to, you can actually delete them if you'd like. This will simply force the game to recreate the settings files using the defaults. Try that and see if the issue persists.
Try navigating to the following folder: XP: C:\Documents and Settings\YOUR_USER_NAME\Local Settings\Application Data\Ironclad Games\Sins of a Solar Empire\Setting Vista/7: C:\Users\YOUR_USER_NAME\AppData\Local\Ironclad Games\Sins of a Solar Empire\Setting Try moving the 'user.settings' and 'diplomacy.user.settings' files to a different location, run the game again, and see if the issues persist.
Stardock Forums
Ah, sorry, if that button is grayed out, that means you haven't hidden any individual items.