WinCustomize Forums
Contact [email protected] and we'll try to track down the order/serial number for you.
Looking at the specifics of your ticket, what's causing the problem is that something fundamental in your Windows installation is not working correctly, and generally the only way to rectify the situation would be to reinstall Windows. There's not a whole lot Stardock can do for you in that case, because it's not our software that needs fixing. Since it's Windows that isn't working, we usually direct you to Microsoft for assistance. I am sorry for all the trouble you're havi
The about screen dialog you're getting is leftover from previous versions of ObjectDock, and you weren't supposed to be able to get to it. The fact that you had to do what you did to get that dialog means that you're using version 2.0
If that's crashing on you, there's something big happening, as programs don't get much simpler than that one. Contact [email protected] with what you've tried so far and we'll try to get you up and running.
Try removing Impulse completely with the following removal tool: http://sd.stardock.com/curtHendzell/CleanImpulse.exe Reboot your computer, and download the following file in Internet Explorer (other browsers don't handle the link correctly): http://sd.stardock.com/c
If you're still having trouble, please contact [email protected] .
Anything involving account and activation issues are pretty much impossible to take care of on a public forum, as it generally involves personal information. Shoot an email to [email protected] and we'll try to get this sorted out.
This can sometimes be caused by security/firewall software, or router firewalls. Download speeds through Impulse are typically limited only by your connection's bandwidth.
Please make sure your system time and date are set correctly. Also, if you have proxy information entered into Internet Explorer, Impulse may be trying to use that. To make sure there are no proxy settings that could be interfering: In XP, go to Control Panel -> Network and Internet Connections -> Internet Options -> Connections -> LAN Settings: <p
Stardock Forums
[quote who="naturner" reply="28" id="2813553"]I am also looking for help in retrieving registration numbers, particularly the DLC code for Dragon Age: Ultimate Edition. The DLC item does not show up in the Impulse program, so there appears to be no way to look it up. It is listed in the registration dump email, but doesn't help me at all: Product Name : Dragon Age Origins: Ultimate DLC User Name : Download : Register this code in-game to redee
At this stage, the only way to get updates by themselves is through Impulse. Your other option is to download installers for the most up-to-date version of the full game from Impulse Anywhere: http://anywhere.impulsedriven.com/
If Impulse is giving an error like that, then [email protected] is the way to go, but anything involving multiplayer/ICO is out of our jurisdiction.
I'm not sure what you're saying, exactly. Stardock is the company that makes the program Impulse, so I'm not sure what switching is happening. What main support line are you referring to? The only official Stardock support is through email ( [email protected] ). If you're trying to play multiplayer, and are having trouble creating an account, that is all handled by Ironclad, who can be contacted by emailing <a href="mai
Daiwa: What is your ticket #? I'm not seeing anything in our system for you? If you never got an auto-response after sending the email, try opening up a ticket directly through our support system: https://esupport.stardock.com/
Try clearing out your settings files: XP: C:\Documents and Settings\YOUR_USER_NAME\Local Settings\Application Data\Ironclad Games\Sins of a Solar Empire\Setting Vista/7: C:\Users\YOUR_USER_NAME\AppData\Local\Ironclad Games\Sins of a Solar Empire\Setting Try deleting or moving the 'user.settings' and 'diplomacy.user.settings' files to a different location, then run the game again. This will recreate them using the defaults.
[quote who="Shadowcat0909" reply="2" id="2814513"]seriously, just type in any code you want. at all. 12345878954 works just fine.[/quote] o.O
Also, you can download installers from here if you want to go that route: http://anywhere.impulsedriven.com/
1) Usually, this happens when the serial number is registered to a different email address than what your Impulse account uses. If you know the email addresses and have access to them, you can merge the registrations together here: https://www.stardock.com/support/registrations/ If you don't have access to the email addresses, you'll need to go through support, which brings me to... 2) Why can't you em
Please make sure your system time and date are set correctly. Also, if you have proxy information entered into Internet Explorer, Impulse may be trying to use that. To make sure there are no proxy settings that could be interfering: In XP, go to Control Panel -> Network and Internet Connections -> Internet Options -> Connections -> LAN Settings:. <
[quote who="RedneckDude" reply="7" id="2813178"]One born every second....... [e digicons]:ninja:[/e] [/quote] There's a ninja born every second?
[quote who="AM_Shark" reply="46" id="2810393"]...from the Asian guy that's in Gung ho![/quote] I thought I was the only one that saw that movie!
[quote who="Fockewulf8" reply="2" id="2810854"]I take it Object Dock 2.0 doesn't have this feature? [/quote] No, it does not. [quote who="Fockewulf8" reply="2" id="2810854"]i feel...cripsy.[/quote] I'm not sure how to take that...
Is UAC on or off, and are you using a Standard or Admin account?
Also, what version of Windows are you running?
What do you mean by download docks? Could you be more specific about what is happening? Walk us through what you're trying to do and we'll try to help you through.