[quote who="loukeeya" reply="17" id="2678302"]well i for one agree the support staff are sweethearts, polite and helpful so big thanx from me[/quote] Aw, shucks... [e digicons]:blush:[/e]
Send the debug.err file and as much information as you can about what happens and when it happens.
Stardock Forums
I know what happened. It is a kind of strange situation, but it does occasionally happen. I've merged all your registrations to your Zantei account, so you should be good to go. If it's still not showing up, try closing Impulse and running the following file: http://sd.stardock.com/curthendzell/fix_registrations.reg Make sure to follow the link in Internet Explorer, as other web bro
[quote who="Vorius" reply="12" id="2676246"]I just pre-ordered now thinking the beta access would be automatic and immediate. How long might I have to wait?[/quote] It's registered to your account properly, so make sure you have 'Show pre-release versions' turned on: If it's turned on, and it's still not showing, try closing Impulse and running the following file:
[quote who="ziggy707" reply="7" id="2676218"]the cd key on the manual is on the back cover, and it is also a white sticker. I believe it is also called the 'online reg code' that's what I used[/quote] It will be 6 sets of 5 characters, separated by dashes like this: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-XXXXX They will only use numbers, 0-9, and the letters A-F
So you don't have to go looking: To clear out your mesh files, you'll need to go into the application folder (right click in Impulse, select 'Open application folder'), and there are three different 'Mesh' folders. The first is in the root folder, and there may be two more, depending on which version of the game you have, in the \Entrenchment and \Diplomacy folders. Delete everything in those folders, then right click on the game(s) in Impulse, and select 'Verify Installation'. Impuls
You can also have your registrations with download links sent to you by email by using the form here: https://www.stardock.com/support/
[quote who="Greyfox2" reply="2" id="2675192"]Yes, trinity is just sins with entrenchment and diplomacy. If you load up diplomacy, you are playing trinity. [_]-Greyfox[/quote] This ^
[quote who="pastamaster7" reply="7" id="2675134"]I have a problem too. I downloaded and installed both expansions of impulse, so i had all of them, but when i loaded it it wouldnt go to trinity. How do i combine expansions?[/quote] Trinity is the name of the collection of all of the Sins games. It's exactly the same content-wise as having all three games, and is completely compatible in multiplayer. You're not missing out on anything. [quote who="mcmiller27"
[quote who="themoob" reply="12" id="2674966"]Aha all better, thankyou very much! And sorry for any harsh words, down in Australia I forget there's weird holidays going on elsewhere [/quote] No worries, we've gotten much worse before. [e digicons]^_^[/e] Just glad you're up and running.
Sorry about the delay, we have been sorting through what came in while we were on vacation. It actually looks like the images did make it through, they just didn't update the ticket so it didn't get put back in the queue. It happens sometimes with large attachments. Check your email, you should have some good news.
1) Last I heard, tactical battles worked great. They're just not in your version. Yet. 2) You should be able to drag & drop from the main screen:
I did read all of your posts. You responded to someone suggesting Dropbox by saying something about a website that didn't work. I had already accepted the fact that pastebin isn't working for you, so I thought you were having trouble with Dropbox. Hence my reply. Also, I did not provide any links. So please, if you haven't already, try using Dropbox. If you have, please tell us, so that we know how to help you.
[e digicons]:')[/e]
[quote who="TheBirthdayParty" reply="4" id="2673876"] Quoting Twohawks, reply 2Drop box was suggested by stardock, as a file upload site and this has worked for me i simply upload the debug.err to drop box as file and link it in my bug report... Not in a rude tone: Did you read my post? I did read it. And it suggests a website that does not work.[/quote] What about Dropbox didn't work?
[quote who="jazzymjr" reply="1" id="2671620"]Are you referring to the taskbar...the bar that has the icons of all your open programs and the system clock? If you are referring to it, right click the bar and make sure Lock the Taskbar is NOT checked, then just drag the bar over to the left side of your window.[/quote] If that doesn't do it, could you post a screenshot?
What version of Fences are you running?
Stardock Forums
Make sure to use the latest installer, just to be sure: http://www.impulsedriven.com/impulse_setup_full.exe If you're still having issues, contact [email protected]
Define 'latest free version'? What actual version number are you using? If it's v1.00.anything, you'll need to update to 1.01, which you can do by downloading the new installer: https://www.stardock.com/products/fences/downloads.asp or through Impulse: http://www.impulsedriven.com/impulse_setup_full.exe
I don't see any tickets under your email address, so most likely it got filtered for one reason or another. Try creating a ticket directly through our support system: https://esupport.stardock.com/index.php?_m=tickets&_a=submit
Pretty much every firewall/anti-virus program has heuristic scanning features that look at what something DOES, rather than what something IS. Think of your firewall as The Secret Service. In this case wfxload.exe is doing the equivalent of reaching into his coat pocket for his wallet. Your friendly Secret Service agent sees this, and says into his little radio that someone might be reaching for a gun, and wfxload.exe gets
For anyone else that needs to know where it is:
Stardock Forums
To clear out your mesh files, you'll need to go into the application folder (right click in Impulse, select 'Open application folder'), and there are three different 'Mesh' folders. The first is in the root folder, and there may be two more, depending on which version of the game you have, in the \Entrenchment and \Diplomacy folders. Delete everything in those folders, then shift-right click on the game(s) in Impulse, and select 'Verify Installation'. Impulse will check the integ
Due to the generosity of our fearless leader, Frogboy, Stardock will be on vacation from the office from 7/2 - 7/5, and will resume regular business on Tuesday, the 6th. At that time, support will start working furiously to respond to everyone that emailed us over the weekend, and hope to get caught up as much as possible by the end of the day. We thank you for your patience, and hope you all have a safe and happy 4th! (And 5th, for that matter. I guess the 3rd, too.
What is your ticket #? It's possible with all the images, the email may not have made it through.
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