sdRohan

sdRohan

Joined Last seen Member # 4871965
7 Posts 189 Replies 28,404 Reputation
Reply to Esupport doesnt work in Stardock Software Stardock Forums

While we encourage the use of the site to place and manage your ticket, you only need to respond to the email sent by the system to have it added to any already placed ticket. If you issue is initially placing a ticket on the site, have you tried a different browser (IE, Chrome, FireFox)? At the very least, sending an email to [email protected] will automatically place a ticket.

4 Replies 3,370 Views
Reply to Decor 8 not registered in Stardock Central Support Stardock Forums

I suppose this is what confused me. [quote]' I'm getting NO help from your support team, just automated responses telling me I'm registed with the helpdesk, but no actual help from the helpdesk!!! '[/quote] In any case, please reply to the email I sent you should you have any remaining issues and I will continue to assist.

3 Replies 5,676 Views
Reply to Decor 8 not registered in Stardock Central Support Stardock Forums

[quote]I purchased Decor8 yesterday morning, and after numerous emails to support, and opening dispute with paypal over the purchase, I am trying this last attempt to get some help!!![/quote] I replied to your ticket just hours after you reported it. You may want to check your spam \ junk folder for it. I have re-sent it.

3 Replies 5,676 Views
Reply to Product key in Stardock Software Stardock Forums

[quote who="florinsavu" reply="3" id="3474710"]The activation (using both methods) is not working.[/quote] Please place a ticket here: https://esupport.stardock.com/index.php?/Tickets/Submit Include screenshots of any errors you are getting please.

4 Replies 5,098 Views
Reply to HttpSendRequest activation errors in Sins of a Solar Empire Stardock Forums

[quote who="Potcat" reply="1" id="3474653"]No, no it hasn't.[/quote] This post was for Rebellion. That said, I do not show that you have reached a limit under your account email address on ANY product. If you have a SD account under a different email, you would need to create a ticket and let us know: https://esupport.stardock.com/index.php?/Tickets/Submit

6 Replies 54,340 Views
HttpSendRequest activation errors in Sins of a Solar Empire Stardock Forums

First, we apologize for the issue and frustration... For Rebellion HTTPSendRequest activation errors, open up Internet Explorer (any page is fine) and try activating the game again with it open. For those that have run into Max Activation as a result of repeated attempts after getting the error, please try again as that has been addressed as well. For others with mini dump issues, please see this KB article here: <a href="https://esupport.star

6 Replies 54,340 Views
HttpSendRequest activation errors in Sins Rebellion Stardock Forums

First, we apologize for the issue and frustration... For Rebellion HTTPSendRequest activation errors, open up Internet Explorer (any page is fine) and try activating the game again with it open. For those that have run into Max Activation as a result of repeated attempts after getting the error, please try again as that has been addressed as well. For others with mini dump issues, please see this KB article here: <a href="https://esupport.star

0 Replies 17,071 Views
Reply to Registration error and now maximum activations reached? in Sins of a Solar Empire Stardock Forums

First, we apologize for the issue and frustration... For Rebellion HTTPSendRequest activation errors, open up Internet Explorer (any page is fine) and try activating again. For those that have run into Max Activation as a result of repeated attempts after getting the error, please try again as that has been addressed as well. For others with mini dump issues, please see this KB article here: <a href="https://esupport.stardock.com/index.php?/de

8 Replies 38,366 Views
Reply to Well it was swell in Fences Stardock Forums

You may have missed this option in the newest version of Fences: http://sd.stardock.com/sean/jingimages/2014-06-19_0913.png This would allow you to deactivate on one machine and activate on another.

26 Replies 56,281 Views
Reply to Multiplicity3 (Re Solved) in Stardock Support General Stardock Forums

Red, I answered your ticket... For the record, you would need to deactivate your Primary prior to promoting a Secondary (or making another a Primary). http://help.edgerunner.com/Multiplicity%203/Static/default.htm?deactivation.htm

5 Replies 2,775 Views
Reply to Settings and Close icons not clickable in Fences Stardock Forums

[quote quoting="post"] I don't seem to be able to click either the settings icon or the close icon on the menu bar of any fence. I want to close a fence but can see no way of doing so without this working. Has anyone else experienced this? I have had a search but found nothing. [/quote] If you dont get it working by uninstall \ reinstall, please place a ticket to [email protected]

3 Replies 3,231 Views
Reply to Multiplicity 2.0 With Computers Connected Wirelessly in Multiplicity Stardock Forums

[quote who="geothefaust" reply="2" id="3466532"]I'm having the same issue, but they are both Windows 7 machines. No old machines in the mix. Thoughts?[/quote] I assume you mean that when you try to add a Secondary that MP is not finding it, yes? If you disable the firewalls (Windows and 3rd party, AV included) on ALL machines, is it found then? They are both on the same subnet, yes?

4 Replies 4,837 Views
Reply to Multiplicity 3.0 broken functions (file copy, Chrome) in Multiplicity Stardock Forums

I will assume you are just referring to a Seamless connection. As a test: -Reboot your Primary and Secondary. -Power cycle your router. -Disable ALL firewalls on every MP machine (including any 3rd party): Windows: http://sd.stardock.com/sean/jingimages/2014-05-12_0945_001.png -Disable any and all AV apps: Eset, COMODO, Norton, AVG etc.<br /

3 Replies 6,868 Views