kin3tix

Reply to Influence Weirdness in GalCiv III Support GalCiv3 Forums

Hello Bamdorf! Just wanted to provide an update: I was able to reproduce your issue and went ahead and forwarded the files attached to your ticket to the dev team. Thank you for being so thorough! :D

Reply to ODNT Subscription in Customization Software WinCustomize Forums

Hey RND, Just wanted to give you a heads-up and let you know I've sent a response to your ticket. Thanks for being so patient, things have been busy as you can imagine! Thanks again!

Reply to Trying to update? in WindowBlinds Stardock Forums

Hello monticelli20 , Thank you for reporting this issue! I'd like to look into this further so it can be resolved, could you please submit a ticket through our support system? Prior to submitting a ticket, running our SupportTool would be a great help, as it will provide us with some insight into the issue you're encountering. Link to sup

Reply to Too many objects in orbit... ejecting and creating a fleet... limit to the size of the fleet? in Galactic Civilizations III Stardock Forums

Hello Tishers4u, Thank you for reporting this issue! I'd like to look into this further so it can be resolved, could you please submit a ticket through our support system? Prior to submitting a ticket, running our SupportTool would be a great help, as it will provide us with some insight into the issue you're encountering. Link to support tool: http://sd.stardock.c

Reply to Congratulations Tezmagorian, Ship Design Contest Winner! in GalCiv III News GalCiv3 Forums

Sweet ship, good work Tezmagorian!

Reply to OD Renewal Problem in Stardock Support General WinCustomize Forums

SysWiz, Just wanted to let you know I've sent a response to your ticket. Thanks for being patient! Hankers, Thanks for helping out! [e digicons]:D[/e]

Reply to Exception when trying to view Metaverse profile in Bug Reports GalCiv2 Forums

Hey MarvinKosh! Thanks for bringing this issue to our attention. Just wanted to let you know I've sent an update to the ticket you submitted reporting this. Thanks!

Reply to Object Desktop Infinite in Stardock Support General Stardock Forums

Hello Malinois165, I just wanted to let you know everything should now be all set on your account, and I've sent a response to your ticket with an update. [e digicons]:D[/e] Thanks!

Reply to Dr... Having Trouble Creating Fences in Fences Stardock Forums

[quote who="RedneckDude" reply="5" id="3507349"] Link to support tool: http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe Link to our eSupport system: https://esupport.stardock.com/index.php?/Tickets/Submit Just trying to help.... [e digicons];)[/e]

Reply to Dr... Having Trouble Creating Fences in Fences Stardock Forums

Hello, I'd like to look into this further so it can be resolved, could you please submit a ticket through our support system? Prior to submitting a ticket, running our SupportTool would be a great help, as it will provide us with some insight into the issue you're encountering. Link to support tool: http://sd.stardock.com/Support/supportToolTest/SDSu

Reply to Using Object Desktop Manager in Personal Computing Stardock Forums

[quote who="Skinit" reply="12" id="3506333"] Hello . My ODM stopped showing every thing in any of the tabs. No installed programs, nothing. I'm glad though that Windowblinds and Deskscapes work. Thanks for any help. [/quote] Hello Skinit, Please try logging out of ODM and then back in. After logging in, if your titles are

Reply to GAme locking up when loading maps with new update in Sorcerer King Stardock Forums

Hello dgilman, Thank you for reporting this issue! I'd like to look into this further so it can be resolved, could you please submit a ticket through our support system? Prior to submitting a ticket, running our SupportTool would be a great help, as it will provide us with some insight into the issue you're encountering. Link to support tool: http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe When submitting a ticket, please provid

Reply to main menu UI problem in GalCiv III Support GalCiv3 Forums

Hello Ronin8986, Thank you for reporting this issue! I'd like to look into this issue so it can be resolved, could you please submit a ticket through our support system? Prior to submitting a ticket, running our SupportTool would be a great help, as it will provide us with some insight into the issue you're encountering. Link to support tool: http://sd.st

Reply to [CRASH] 1.7b still crashing for me in LH Support Elemental Forums

Hello Dani, Just wanted to to let you know, I've sent a response requesting some additional information to the email address on your ticket. Thanks!

Reply to Start8 and ModenMix won't activate in Stardock Central Support Stardock Forums

JayJay1967, Are you behind a firewall or proxy by any chance? That can often cause issues with the activation process. Ideally, I'd like to look into the issue, as it certainly shouldn't be "hanging" for 30 minutes after trying to activate. Please open a support ticket at the link below: https://esupport.stardock.com/index.php?/default_import/Tickets/Submit Prior to submitting your ticket, please download and run th

Reply to Disable Auto-Arrange in Fences Stardock Forums

Hello, You should already be able to do that! [e digicons]:D[/e] Is this what you're looking for? http://screencast.com/t/veAxicWT0UB