Nakor

Reply to Knowing Who Gave Me My E:WoM in FE Beta Elemental Forums

Malleus, did you register the boxed copy under another email address? I've updated the account you are posting under to show the beta, though I would appreciate it if you could email [email protected] the WOM serial you are using. Beta1 was made available today for customers who had pre-ordered before the release of WOM directly from Stardock/Impulse. " The beta release will go in two phases. January 19 will be to everyone who pre-ordered WOM. A week later will be everyone

Reply to EMAIL IS OUT! in FE Beta Elemental Forums

All the PAX pre-orders should now have the beta on their account. https://store.stardock.com/myaccount/products Kris

Reply to "No Serial Number" message after 2.04 Update - can't connect to Metaverse in Galactic Civilizations II GalCiv2 Forums

The crash appears to be related to user credentials not correctly getting copied/written to HKCU registry locations. Workaround: Extracting the contents of http://sd.stardock.com/gc2_ultimate_2.04.2.zip to the GalCiv2\Twilight directory should also fix the crash. More/better fix to make sure all HKCU settings keys are set properly from registration: </

Reply to How To Deal With Ladder Reset/Update Password Issue in Demigod Stardock Forums

Most Demigod customers will already have a Stardock account. If you do not, and need to create an account, use https://services.stardock.net/accounts/createaccount.aspx . There is also a link on that page to https://www.stardock.com/accounts/accountsetup.asp?SDID=1&Hide=True which can be used to reset your password info

Reply to disappointing in Technical Stardock Forums

I can't speak to the error that Impulse is throwing. If it's an error coming from Impulse, that's not something Stardock can help with anymore. FWIW, I've looked at your account information and it all seems cool. As you have Sins, Entrenchment, and Diplomacy, I have added a Sins - Trinity registration to your Stardock account. You can redownload the whole bundle from the My Downloads link on https://store.stardock.com. Thoumsin

Reply to DesktopX 4 and DesktopX 4 Pro Beta Updates in WinCustomize News WinCustomize Forums

I have removed the bad 4.00.017 download from being available. At present, for Pro and Pro (upgrade - added back), there is the 3.96 beta available. As RedneckDude says, there is no longer the client/builder mode distinction and exporting as sidebar gadgets are gone. The plugins have been moved to Users\Public\Documents\Stardock\DesktopX\sdplugins (next to the objects).

Reply to DeskScapes 3.5 and 4 New Master Dynamic Dreams Released in WinCustomize News WinCustomize Forums

I'm a little biased (as I pushed for the development of DeskScapes for years before it came out), but I reorganized my wallpaper folders just for the Moving Wallpaper dream (as I liked it so much).

Reply to Tiles 0.95 Beta Available for Object Desktop Subscribers in WinCustomize News WinCustomize Forums

The standalone beta install isn't prompting as part of the install for activation yet. As the activation path changed, if you use the standalone beta, you will need to enter your Stardock account information under Add Features / Activate existing purchases. Kris

Reply to WindowBlinds 7.3 Released! in WinCustomize News WinCustomize Forums

An updated 7.30.047 version is available via the My Accounts page on the Stardock store. I will see about updating the Impulse build on Friday. There are a couple of specific compatibility fixes and a bunch of updates to the Win8 Metro skin (Windows XP and Office 2007 oddities in particular).

Reply to Product Activation could not write the activation signature in Object Desktop WinCustomize Forums

mjgoya, when prompted for activation, use your email address and your Object Desktop serial number (either of them, your original or the renewal order) and it'll activate. Tested here with Fences available from your products download page at https://store.stardock.com/myaccount/products . Kris

Reply to DesktopX 4 BETA Now Available! in WinCustomize News WinCustomize Forums

The new installer wasn't overwriting files properly. Fresh installs were fine. I've fixed it. https://store.stardock.com/myaccount/products And yes, in the future, the new updater will show this and fetch it for you rather than having to visit the web page yourself. Kris

Reply to DesktopX 4 BETA Now Available! in WinCustomize News WinCustomize Forums

I suspect the new installer needs a little "help" when it comes to forcibly overwriting existing files. I'm looking. Kris

Reply to Help with Stardock Support in Bug Reports GalCiv2 Forums

You should be all set if you restart Impulse. Added Ultimate to your Impulse account.

Reply to WindowBlinds and IE9... What's going on here? in WindowBlinds WinCustomize Forums

There is a more recent version available from their website, but some of the preloaded machines don't have it. You'll need to reboot after installing the update. http://www.alienwarearena.com/pages/alien-guise/

Reply to Can't install WindowsBlinds in WindowBlinds WinCustomize Forums

What Neil said. I've reuploaded a new build to https://stardock.cachefly.net/WindowBlinds7_public.exe that should work around the issue as well. Kris

Reply to Having trouble downloading from WinCustomize website in WinCustomize Talk WinCustomize Forums

Try again now. Kris

Reply to Demigod 1.3 installer refreshed in Demigod Demigod Forums

It's probably 5 minutes, but neither of us wrote that code. Kris

Reply to Demigod 1.3 installer refreshed in Demigod Demigod Forums

I've posted the updated build. Sorry about the inconvenience. Kris

Reply to Demigod 1.3 installer refreshed in Demigod Demigod Forums

Pacov, you're welcome to try on any platform, it shouldn't hurt (though I felt that about the previous one from testing :). Kris

Reply to Demigod 1.3 installer refreshed in Demigod Demigod Forums

We think we have a fix that I'll stage for release tomorrow (want to try the other platforms in testing to make sure they didn't break). Anyone having trouble should be able to extract http://sd.stardock.com/demigod_032311_hotfix.zip to the .\bin directory. If that helps/works, please note that here along with what OS you are running. Kris

Reply to Demigod 1.3 installer refreshed in Demigod Demigod Forums

We've reproduced the error in at least on test case and are looking into how to fix it. There'll be another update when that happens. Kris

Reply to Demigod 1.3 installer refreshed in Demigod Demigod Forums

We're looking into why some people are having trouble. Kris

Demigod 1.3 installer refreshed in Demigod Demigod Forums

I've published a new version today (1.30.160 on Impulse). There are no changes to the game code, it's a networking-related update for web services. Kris

Reply to ETA of next attempt to fix Memory Leak? in WOM Support Elemental Forums

Barring anything unexpected, tomorrow (Feb 10). Kris

Reply to Unable to register my copy of Sins in Technical Sins Forums

For this weekend, if you email [email protected], I can see about sorting it as well. Kris