IamDean

Reply to Will Stardock get the 1.9 gig update bug fixed? in WOM Support Elemental Forums

puntarenas, Great to hear. Thanks for verifying that for us.

Reply to Will Stardock get the 1.9 gig update bug fixed? in WOM Support Elemental Forums

trcanberra, Just to clarify... Before you did the 'Detect application...' bit, did Impulse show 'Available' or 'Update available'?

Reply to Will Stardock get the 1.9 gig update bug fixed? in WOM Support Elemental Forums

trcanberra, In Impulse, do you see 'Available' or 'Update available' for Elemental?

Reply to Will Stardock get the 1.9 gig update bug fixed? in WOM Support Elemental Forums

Vallu751, Impulse wasn't showing Elemental as installed for you? Did you install Elemental through Impulse or from the dvd?

Reply to Elemental: War of Magic v1.11 out in Elemental Dev Journals JoeUser Forums

For those who are still having the 1.9GB update problem with Impulse, we have just released a new build of Impulse that should take care of the problem. If you have any more problems once you have updated to the latest Impulse, please let us know. Once you open Impulse, it should prompt you for the update. If you have any issues getting the update, you can always get the latest public release from http://impulsedriven.com/download

Reply to Will Stardock get the 1.9 gig update bug fixed? in WOM Support Elemental Forums

We have released a new build of Impulse to take care of this update issue. If you have any more problems once you have updated to the latest Impulse, please let us know. Once you open Impulse, it should prompt you for the update. If you have any issues getting the update, you can always get the latest public release from http://impulsedriven.com/download

Reply to Will Stardock get the 1.9 gig update bug fixed? in WOM Support Elemental Forums

trcanberra, We hope to have a build of Impulse that will automatically take care of this, ready in less than a week. Look for an update to Impulse shortly.

Reply to Will Stardock get the 1.9 gig update bug fixed? in WOM Support Elemental Forums

To be clear, the work around for the 1.9 GB (full game size) download is to remove or rename the elemental.xml as described in post #120 (https://forums.elementalgame.com/401836/get;2864652) MattSan, The verify install functionality is for worse case scenarios where there could possibly be a problem with the install. When you use this function, if Impulse finds that the application does not appear to be installed correctly, Impulse will put the game in to a state t

Reply to Will Stardock get the 1.9 gig update bug fixed? in WOM Support Elemental Forums

DariasDruss, The Impulse.exe that is in the zip file you should have downloaded here http://sd.stardock.com/impulse/Impulse%20Files.zip should have today's date (1/10/2011). It sounds as though either Impulse updated after you copied in the files or possibly the files were not copied to the correct location for the test. As for elemental.xml, it would be

Reply to Will Stardock get the 1.9 gig update bug fixed? in WOM Support Elemental Forums

puntarenus or anyone willing to give it a try, Could you try the following: - Assuming you are still on Windows 7 x64, navigate to the folder C:\ProgramData\Stardock\Impulse\InstalledXML. (we are looking for a file in InstalledXML, so if this folder is not here, find the folder on your system) - Here you should see a file name elemental.xml. Rename this file to elemental.xml_ - Delete the elemental UpdateSizes value here HKEY_CUR

Reply to Will Stardock get the 1.9 gig update bug fixed? in WOM Support Elemental Forums

DariasDruss, It is odd that you aren't seeing any output in your error log about sizes (similar to how puntarenas has shown). If you go to where you have Impulse installed (most likely here: C:\Program Files (x86)\Stardock\Impulse) what is the Created date of the file Impulse.exe? puntarenas, I have sent you an email requesting more information. If you can assist further, that would be great.

Reply to Will Stardock get the 1.9 gig update bug fixed? in WOM Support Elemental Forums

puntarenas, To revert back, you can go in to Preferences and click the button 'Reset Data' or the next time Impulse updates, you will be back on official builds.

Reply to Will Stardock get the 1.9 gig update bug fixed? in WOM Support Elemental Forums

DariasDruss, Another build is available at the same link (http://sd.stardock.com/impulse/Impulse%20Files.zip), if you are able to try it and post your results.

Reply to Won't Update to v1.10 via Impulse in WOM Support Elemental Forums

Is anyone else still having this problem?

Reply to Will Stardock get the 1.9 gig update bug fixed? in WOM Support Elemental Forums

For those still having a problem. We have created a new build of Impulse that you will need to download and copy in to place that will help us find out why it is forcing a large download on your systems. If you don't mind helping us out, here is what we would like you to do: 1) Download the zipped up Impulse files here: http://sd.stardock.com/impulse/Impulse%20Files.zip 2) Copy these files in to place where Impulse is installed. By default on Win 7 64-bi

Reply to Will Stardock get the 1.9 gig update bug fixed? in WOM Support Elemental Forums

As we're still looking in to things, can someone try to Reset the Impulse data. Here is how you do it: - Delete the UpdateSizes registry key for Elemental as described earlier in this thread - Go in to Preferences - On the General tab, click the 'Reset Data' button. - Impulse will go through a simulated self update - Let Impulse calculate the download size of the Elemental update. If you click on the Updates tab in Impulse and are vie

Reply to Will Stardock get the 1.9 gig update bug fixed? in WOM Support Elemental Forums

Just gathering some more information to try to track down the issue... Can someone who is having the 1.9GB update problem hold down the Shift key and right click on Elemental in Impulse and select 'Verify Installation'? After some calculating, you should get a prompt that says "Elemental: War of Magic is installed correctly."

Reply to Won't Update to v1.10 via Impulse in WOM Support Elemental Forums

Deathtongue, Not a problem. We appreciate your help. We will continue to look at elements on our end to try and track down possible issues here.

Reply to Won't Update to v1.10 via Impulse in WOM Support Elemental Forums

Deathtongue, Being able to download Gratuitous Space battles as either an initial install or as an update versus the same with Elemental is not a valid comparison as one has roughly a thousand files and the other has more than 10 thousand files. This causes the update to be much more memory intensive, and thus the request to check system memory.

Reply to WindowBlinds 7.19 Beta Released in WinCustomize News WinCustomize Forums

Z71, Thank you for the input. Impulse should definitely be handling a font not being there better than it is. We will be looking in to this.

Reply to WindowBlinds 7.19 Beta Released in WinCustomize News WinCustomize Forums

Z71, It appears that the Segoe UI font isn't properly or fully installed on your system. The following link has all of the Segoe fonts in it. Please install them and see if that resolves your problem. http://sd.stardock.com/curtHendzell/fonts.zip

Reply to WindowBlinds 7.19 Beta Released in WinCustomize News WinCustomize Forums

Z71, Is there anything in your Impulse error log? By default, that would be located here: C:\ProgramData\Stardock\Impulse\Temporary\impulse-errorlog.txt. The most recent entries are at the bottom of the file. Take a look at errors that would have occurred on the day that you got the last error.

Reply to King's Bounty Armored Princess/Crossroads Install Issue Workaround in 1C Stardock Forums

Thank you for bringing this to our attention. It looks the the problem is that Armored Princess was started and then before it completed, Crossroads was started. This is definitely a problem that we will look in to. Here two shorter options that will work for this install: 1) Start installing Crossroads first. This will tell you that it needs to kick off the install of Armored Princess, which will be done automatically when you tell it to do s

Reply to So when is my CE box being shiped? in War of Magic Elemental Forums

Yes, the resent email to Akitoscorpio would be similar to the one you got that contained your serial number.

Reply to So when is my CE box being shiped? in War of Magic Elemental Forums

We have resent your receipt email. If you have any questions about your order, please contact [email protected]. We have confirmed that your order is in the process of being fulfilled.