highlander

Reply to sins of solar empire ; invalid serial in Stardock Games Stardock Forums

jack57, Can't seem to find a Stardock account for you (if jack57 is your Nickname). perhaps e-mail us at [email protected] and we can find your account and help with this issue.

Reply to latest update for gc 2 in Stardock Games Stardock Forums

You should send in a Support e-mail and include your debug.err file; Please go to C:\Program Files\Stardock\Totalgaming\GalCiv2 (or wherever you installed the game at), open the debug.err file you find there in notepad, and copy/paste the contents into a Support Ticket to [email protected]. This will give us some technical information that can help troubleshoot your problem. Be sure to copy the debug immediately after the error occurs; if you start the game again, the de

Reply to I just ordered and downloaded the SoaSE expansion (Entrenchment) and can't play a damn thing! in Stardock Games Stardock Forums

Hello, You may need to manually remove the game folder, and delete 2 Registry Keys then try a re-install. Go to C:\Program Files\Stardock Games\Sins of a Solar Empire (or where ever you installed the game) and delete the main folder. Then launch the System Registry (Start-> run, and type regedit) Look for and delete the following Keys; HKEY_LOCAL_MACHINE\SOFTWARE\Stardock\Drengin.net\sins HKEY_LOCAL_MACHINE\SOFTWARE\Stardock\Drengin.net

Reply to I need help my Gators Theme in MyColors Stardock Forums

I suggest un-installing the Gators Theme, rebooting your PC, then try a re-install. The TaskBar not skinning is usually some 'extra' security app running in the background, most often it's spybot or AdAware, or something similar. Shutting this down, then applying the theme should work.

Reply to Harley Davidson Classic in MyColors Stardock Forums

Download this replacement stardockweather.ocx file: http://sd.stardock.com/ken/stardockweather.ocx You might want to search your harddrive for the file and rename it to something like stardockweather.old before bringing over the one from the link above.

Reply to WindowBlinds & IconPackager Bundle in WindowBlinds WinCustomize Forums

Something may have gone badly from our store end, I have added a WindowBlinds serial to your account, launch Impulse and you should see the Icon on the 'My Desktop' page.

Reply to Need a debug reader in Bug Reports GalCiv2 Forums

DFrosty1 We've not abandoned your ticket, The Dev's are working hard on all of these types of errors, the 2 subsequent replies you sent after my reply just puts your ticket down at the end of the list. I have 'poked' the Devs to get you an answer soon.

Reply to Probléme enregistration sins of a solar empire entrenchment in Stardock Support General Stardock Forums

Try closing Impulse and running the following file: http://sd.stardock.com/curthendzell/fix_registrations.reg Make sure to follow the link in Internet Explorer, as other web browsers will not handle the file type correctly. Once you follow the link, save the file and double click it to apply it. Then relaunch Impulse. You will need to re-login with your username/e-mail (either will work) and password.

Reply to Game Crash - Posted Debug File in Galactic Civilizations II Stardock Forums

heft, Try going to Documents\My Games\GalCiv2 and open the Prefs.ini file in Notepad. Change DisplayWidth to 1024 and DisplayHeight to 768, save the file, and then try again. If that doesn't work, set Fullscreen=0

Reply to which computers in Galactic Civilizations II Stardock Forums

Give it a try, the proof is in the pudding, my granny used to say.

Reply to NOT COOL in Galactic Civilizations II Stardock Forums

When we send you an e-mail from Sales (the one with your game serial number, et. al.) there is a statement advising you to uninstall any trial or free versions before installing your paid for copy.

Reply to Patch 0.93.006 still has mini dumps in Stardock Games Stardock Forums

Glad to hear that surfcasual. drd44, you need to send mini-dump files to ironClad directly, [email protected]. You should also try the delete/clean registry I posted above.

Reply to Archiving Sins Of Solar Empire in Stardock Games Stardock Forums

You may need to manually remove the game folder, and delete 2 Registry Keys before you'll be able to re-install. Go to C:\Program Files\Stardock Games\Sins of a Solar Empire (or where ever you installed the game) and delete the main folder. Then launch the System Registry (Start-> run, and type regedit) Look for and delete the following Keys; HKEY_LOCAL_MACHINE\SOFTWARE\Stardock\Drengin.net\sins HKEY_LOCAL_MACHINE\SOFTWARE\Stardock\Drengin.net\sin

Reply to Download Invalid in Object Desktop Stardock Forums

hpguru, Please check your e-mail, I've responded to your support ticket.

Reply to Entrenchment final retail out on February 4th??? in Stardock Games Stardock Forums

Update on final release Feb. 25th https://www.stardock.com/about/newsitem.asp?id=1186

Reply to Friday 13, no full entrenchment? in Stardock Games Stardock Forums

Yes, it's been set back https://www.stardock.com/about/newsitem.asp?id=1186

Reply to Help please? in Object Desktop Stardock Forums

The WoW theme was built on a previous version of WB, and may not work/look correct on say, Vista or with WB 6.

Reply to safe off-line upgrade? in WindowBlinds Stardock Forums

LLayr, Checked your account with us, you have no software listed at all, least of all WindowBlinds. Perhaps you have an older account, under a different e-mail addy?

Reply to Impulse download in Stardock Support General Stardock Forums

It sounds like Impulse is having trouble connecting to our servers. This can be caused by extra 'security' apps, like SpyBot, AdAware and the like. Even some anti-virus applications can have their own 'spybot' functions, and Firewall settings. Check your system (SysTray) for any of these 'watcher' type programs and try to turn them off, then launch Impulse and see if it connects. If it still fails, run the file below and copy & paste the results into an e-mail to suppor

Reply to Impulse (error message) in Stardock Support General Stardock Forums

The message your getting usually means that Impulse is having trouble connecting to our servers. This can be caused by extra 'security' apps, like SpyBot, AdAware and the like. Even some anti-virus applications can have their own 'spybot' functions, and Firewall settings. Check your system (SysTray) for any of these 'watcher' type programs and try to turn them off, then launch Impulse and see if it connects. If it still fails, run the file below and copy & paste the res

Reply to How do I change my email address registered with Stardock? in Stardock Support General Stardock Forums

searley37, You may have purchased something using your PayPal account, and since that e-mail is usually different than your SD account e-mail, it can create a new account (although missing things like Nickname & Password). Send Support an e-mail letting us know what the 2 address are, and which one you want it to be.

Reply to Impulse is not Archiving a Game in Stardock Support General Stardock Forums

What game is it your trying to Archive thedott? You should perhaps open a support ticket with us, [email protected]

Reply to Multiplicity won't work!! in Stardock Support General Stardock Forums

PDJ... oh my PDJ, how the mighty have fallen!

Reply to Impulse Help in Stardock Support General Stardock Forums

You can download the following utility: http://astebner.sts.winisp.net/Tools/netfx_setupverifier_new.zip After it downloads, extract the contents of the .zip and run netfx_setupverifier.exe When the program opens, select '.NET Framework 2.0' and then click the verify button. It will give you a result of the condition of .NET. Click in the dropdown box and select '.NET Framework 2.0 SP1' and then click the verify button. You can also try removing and reinstalling .NET w

Reply to Multiple systems?? in Stardock Support General Stardock Forums

Offically, we allow your Stardock software to be installed on 2 systems, like a Desktop and a Laptop for instance. Your dual boot PC also fits into that catagory.