Dr W - Fences Support

Dr W - Fences Support

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[quote who="SeaBobWire" reply="35" id="3941537"] Today I found the problem only happens with monitor layouts with one over another. [/quote] Hi SeaBobWire, yup you got it. We were able to resolve the issue; your observation is correct and thank you! Give the copy https://cdn.stardock.us/support/uploads/Fences5_5.8.2.5-j132-Setup.exe a try and let us know h

40 Replies 58,082 Views

[quote who="hrmediagroup" reply="26" id="3941275"] Switching back and restoring a v5.82rev4 backup layout saved today right after placing everything back to where we want them, the issue is reproduced and the layout isn't properly restored. [/quote] Hi hrmediagroup, continuing to work through your report. Question – could you try loading your 2024-07-01 backup and seeing if any good results there? Seeing a lot of mixed up coordinates in the

40 Replies 58,082 Views

Hi cabyrd122564, we have a new copy ready for testing. It will show as "v5.82 Revision 5" in the About tab. You can get it here. <a id="menurahi" class="fui-Link ___1rxvrpe f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6

15 Replies 11,172 Views

Hi gdownton- your best option would be to create shortcuts to the desired drives on your desktop and put them in a Fence group. Or create a folder with such links to the drives and create that as a Folder Portal. You can drag and drop to those shortcuts and hold shift to move files to the drive when you drop.

4 Replies 5,742 Views

Thanks cabyrd122564, I’m seeing some oddities in your log. We’ll get you an updated copy later this week to go through the process again to get more information. It may take several rounds, but hoping to get to the bottom of it. Thank you

15 Replies 11,172 Views

[quote who="cabyrd122564" reply="3" id="3941091"] The New Desktop Default is what my desktop now reverts to after every reboot. The desktop is not the same as the first time I installed Fences 5.81 but it inherited the Desktop image depending on how it was setup when it was uninstalled and that has become the new Default desktop screen.[/quote] Hi cabyrd, we have a new test version which will generate some debug data which may help look into the issue. Could

15 Replies 11,172 Views

Hi sakodock2, This new copy may or may not help you, but can you use the instructions over at https://forums.stardock.com/529991/page/1 to send us your debug data? You'll want to install the copy, reboot, then restore one of those backups that works properly / adjust your layout a little bit, then reboot to see if your layout sticks or not. It's possible it fixes the issue and upon reboot everything is working.

9 Replies 9,288 Views

[quote who="rbrimson01" reply="1" id="3938786"] As you can see here that the fence is rolled up but you can still see the icons as if the fence was not rolled up [/quote] Hi rbrimson, We're wondering if this issue might have anything to do with a problem we're seeing somewhere else. I'm wondering if you can follow the instructions at the top of https://forums.stardock.com/529991/page/1 to install the t

25 Replies 31,436 Views

[quote who="AmigaLink" reply="22" id="3941190"] And that's what I get after a reboot: [/quote] Hi AmigaLink, we may have been able to resolve this issue of your groups getting scrunched up on bottom – please give https://cdn.stardock.us/support/uploads/Fences5_5.8.2.5-j132-Setup.exe a shot? You'll want to install / reboot, verify it says "v5.82 Revision 4" in the About tab of

40 Replies 58,082 Views

[quote who="drt42" reply="12" id="3941167"] I am also having the same issue as others are reporting...on my multi-monitor setup, after installing the 5.81 update, the Fences windows keep collapsing to the bottom of the main monitor screen on every boot-up. [/quote] Hi drt42, we may have been able to resolve this issue – please give https://cdn.stardock.us/support/uploads/Fences5_5.8.

40 Replies 58,082 Views

[quote who="nbalert" reply="9" id="3941129"] I just updated to 5.81. It is till an issue as described above. Not a new issue, but ongoing one. I am using multiple monitors. [/quote] Hi nbalert, we reviewed your logs and I think we may have been able to resolve your issue. You'll need to install an updated debug copy at https://cdn.stardock.us/

14 Replies 10,474 Views

[quote who="asheroto" reply="3" id="3941009"] With the latest version, Fences moved all of my icons bunched up as well. I'm thinking this has something to do with the multi-monitor configuration. I tried restoring a layout but it didn't work. [/quote] Hi asheroto, we may have been able to resolve your issue. Please check out the copy at https://cdn.stardock.us/support/up

14 Replies 10,474 Views

[quote who="Axonian" reply="5" id="3941119"] As soon as I plug in other two monitors all of my icons bunched up on the bottom. [/quote] Hi Axonian thank you for sending your report! We were able to reproduce this in full, and from our testing have resolved your specific scenario with https://cdn.stardock.us/support/uploads/Fences5_5.8.2.4-j131-Setup.exe . Please give

14 Replies 10,474 Views

There have been a few users reporting issues with this recently – we're working on a special build to output more debug information, to hopefully move this forward. Please stay tuned thank you!

18 Replies 36,239 Views

[quote who="JannePlumeros" reply="91" id="3939521"] Why we name our backups? Well we frequently use RDP for remote control. And the host from where with start the RDP session is always different. Sometimes it's from a laptop, sometimes from a WS with 1 screen, 2 screens, curved screen, etc. So we name the backups after the computer initiating the RDP session. [/quote] In good news, you no longer need to use backups to achieve this, and your desired behavior should now happen

100 Replies 177,638 Views

[quote who="PhoenixRising1" reply="12" id="3939319"] Thanks, If I do click under "personalized settings" and check mark the option "show titlebar controls on mouse over" then I do see an "x" In the past I have had the option turned off and instead used the right click on the header method. On Fences 5.80 there is a right click option "remove fence" On Fences 5.81 the option is gone [/quote] </

19 Replies 22,641 Views

[quote who="Francky_FBI" reply="14" id="3939455"] So because I have an issue with 5.80, I was told to try 5.81 Beta, but unfortunately, I am still experiencing the same problem : after a reboot, the configuration is lost, and restoring a backup has no effect, and yes multi-monitor is activated. [/quote] Hi Francky, a few asks. Could you zip up the contents of %appdata%\Stardock\Fences\Backups, %appdata%\Stardock\Fences\Debug, %appdata%\Stardock\Troublesho

19 Replies 22,641 Views

Hi elspringer, this is just a text-encoding issue with the installer packager tool we use, and the title we updated. We put a "™" symbol in there and the installer packager couldn't handle it without doing some extra work for it to recognize the extended character set. It's being looked at and should be resolved soon. Thanks for your patience Regarding the Chinese language issues, we likewise are looking for an update from the vendor which hopefully will bett

13 Replies 26,688 Views

Hi rbrimson01 – when this happens, does doing a restore from backup fix the issue? (In the layouts tab.) Also, if you move the Fence, do the icons go with it? Or have they just outright falling out of the Fence. Thank you

25 Replies 31,436 Views

While this feature is one the team would be interested in doing, being notified of Task View / Virtual Desktop changes is unfortunately not provided by Windows via any public API, and the private APIs change (and therefore break) very often. As result, unfortunately this would be an unreliable feature if we were to offer it, and so we've been unable to offer it so far. We're on the lookout should this one day change! Thank you for the request.

6 Replies 12,513 Views

Fences v3 is unfortunately well out of support — we’re actively patching current Windows 11 compatibility issues as they come up, and this is a known issue with 24H2 that we have fixed via a compatibility update. You’ll need to upgrade to the latest version, and while we understand it’s not a preferable licensing model, we recommend the subscription to ensure you stay up to date with the latest Windows changes.

6 Replies 4,141 Views